Marcus Randel Email & Phone Number

Results-driven professional with a solid background in demo management, customer service, field service installation, and quality control. With over 15 years of experience in diverse industries, including technology, aviation, and manufacturing, I have consistently demonstrated exceptional skills managing inventory, databases, and trade show logistics. My expertise in troubleshooting, repairing, and calibrating complex equipment has contributed to the successful resolution of technical issues and the enhancement of product performance.Throughout my career, I have excelled in providing outstanding customer service, ensuring satisfaction and building strong client relationships. I am adept at building and installing test benches, conducting hardware upgrades, and maintaining precise calibration to optimize product functionality. I am experienced in working with various software systems and databases such as Fasse Track, QAD and SAP ensuring accurate data management and streamlined operations.In my previous roles, I have been responsible for the efficient installation of equipment at customer sites, successfully managing logistical moves and providing valuable customer support. I have consistently showcased my ability to identify upselling opportunities and communicate the benefits of specific products to clients. Furthermore, my dedication to quality control and adherence to regulatory standards have resulted in FAA Part 145 compliance and the successful completion of audits and inspections.With a strong background in avionics, electronics, and computer repair, I possess comprehensive technical knowledge and the ability to troubleshoot and repair equipment to the component level. I am skilled in using a wide range of tools, including power supplies, voltage meters, and digital test stations, to ensure accurate diagnostics and efficient repairs.A proactive and detail-oriented professional, I am known for my strong work ethic, adaptability, and ability to work effectively in fast-paced environments. I am a confident leader and have successfully trained and supervised teams, driving productivity and maintaining high-quality standards.I have held a Repairman Certificate from the FAA and have completed various courses in electronics, quality control, and load planning. My educational background, combined with my extensive hands-on experience, positions me as a highly capable and versatile professional in the field.

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  Community College Of The Air Force