Marcus Rees
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Marcus Rees Email & Phone Number

Head of Customer Support, Data and Analytics (interim) at LSEG (London Stock Exchange Group)
Location: Ashill, England, United Kingdom 13 work roles 2 schools
1 work email found @lseg.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Head of Customer Support, Data and Analytics (interim)
Location
Ashill, England, United Kingdom
Company size

Who is Marcus Rees? Overview

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Quick answer

Marcus Rees is listed as Head of Customer Support, Data and Analytics (interim) at LSEG (London Stock Exchange Group), a company with 22960 employees, based in Ashill, England, United Kingdom. AeroLeads shows a work email signal at lseg.com and a matched LinkedIn profile for Marcus Rees.

Marcus Rees previously worked as Head of Customer Support, Data & Analytics (interim) at Lseg (London Stock Exchange Group) and Chief Operating Officer at Jme Education (Uk) Limited. Marcus Rees holds Ma (Merit), Professional Development In Management from University Of Exeter.

Company email context

Email format at LSEG (London Stock Exchange Group)

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{first}.{last}@lseg.com
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Profile bio

About Marcus Rees

Senior leader with over 25 years experience of leading global, diverse teams specializing in communication, crisis and escalation management, customer service, change management, technology and business processes all focused on improving customer experience. Advisor at Board / C-level on significant market, business and political events spanning currency crises, UK EU Referendum, MiFID II, responsible for communication and customer readiness strategies and plans.Entrepreneur, co-founder and Director of an online portfolio fund management simulator for Business Schools (Masters level) and Corporates to provide experiential learning. e-learning awards winner in 2010.

Listed skills include Change Management, Business Strategy, Strategy, Strategic Communications, and 4 others.

Current workplace

Marcus Rees's current company

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LSEG (London Stock Exchange Group)
Lseg (London Stock Exchange Group)
Head of Customer Support, Data and Analytics (interim)
Ashill, England, GB
Website
Employees
22960
AeroLeads page
13 roles · 31 years

Marcus Rees work experience

A career timeline built from the work history available for this profile.

Head Of Customer Support, Data & Analytics (Interim)

Current

United Kingdom

Lead global Customer Support function, and sponsor of strategic service digital transformation programme, for the Data & Analytics customer base and business of LSEG.

Oct 2023 - Present

Chief Operating Officer

Current
Jme Education (Uk) Limited

'Market-Class' is an online portfolio management simulator that provides a real-life market experience of valuing assets and managing a portfolio like a professional fund manager - see www.market-class.comEvery Market-Class simulation is truly unique as asset prices adjust according to the investment decisions of the participants. Market-Class is therefore.

Jan 2008 - Present

Director, Pricing, Reference Services And News Customer Support

United Kingdom

Lead global team of Customer Support professionals who provide 24x7 expertise in support of LSEG's pricing, reference and news services. Partner to the Pricing and Reference Services and News business teams to ensure consistent, high quality of service excellence and continuous improvement.

Jul 2022 - Nov 2023

Director, Pricing And Reference Services (Prs) And New Specialist Support

Lead global support team providing specialist support for Refinitiv/LSEG customers who use our pricing, reference data, news and legal entity data, products and solutions.

Jul 2021 - Jul 2022

Head Of Client Services

United Kingdom

Lead a senior, global team who take ownership and provide focus on the most impactful customer and business service issues, managing customer and internal stakeholder expectations.

Sep 2018 - Jul 2021

Head Of Service Management & Communications

United Kingdom

Innovator and leader of continuous improvement, including a customer utility (Thomson Reuters DACS) to ingest content change, build and deployment of targeted commercial change notices for customers, multiple proof of concepts / innovation projects to test or prove efficiency or automation opportunities.Coach, mentor, and performance leader who flowed.

2011 - 2018 ~7 yrs

Customer Service Network – Problem Resolution Owner

United Kingdom

Transformed the global operating model for Thomson Reuters 'Service Communications' capability, leading the change from a model of 3 regional service communication groups in New York, London, and Singapore to a single, 24x7 facility in Bengalaru (Bangalore).Delivered multiple Service Improvement Programmes across Customer Service and Technology groups.

2010 - 2011 ~1 yr

Service Transformation Lead

United Kingdom

Champion of customer service improvement Six Sigma projects, prioritizing and governing the delivery of a global programme of continuous improvement projects (inclusive of Master Black Belt to Yellow Belt)

2006 - 2010 ~4 yrs

Communications Specialist

United Kingdom

Delivered the product design, requirements and of a new customer online capability ‘Data Notifications’ - still responsible to the present day!Delivered the internal communications strategy, plan and implementation in support of a major company transformation programme ‘Fast Forward’.Published and edited the 2nd Edition ‘How to Find Data on Reuters’, an.

2002 - 2005 ~3 yrs

Manager, Data Helpdesk

United Kingdom

Created a new, global Data Helpdesk function as a consequence of strategic change programme, managing a budget of £1m, providing required services within financial targets.Leading customer-focused activities for the regional unit. Implementation of initiatives that lead to enhanced customer service, for example escalation processes, problem management.

2000 - 2002 ~2 yrs

Production Manager, Uki, European And Emerging Markets Group

United Kingdom

Responsible for multiple Production Teams (90 people) producing Equity, Fixed Income, Reference Data for European and Emerging Markets across all Reuters products. Delivered continuous improvement initiatives, including new data content requests in order to ensure that data coverage continues to meet and exceed customer requirements.Coach for Team Leaders.

1998 - 2000 ~2 yrs

Analyst

United Kingdom

Data Analyst for Eurobond and Euro MTN (Medium Term Notes) bond markets.Transitioned market responsibility from U.S. to United Kingdom, and established new coverage through the build of a new team and partnership sourcing agreement with 3rd party.

1995 - 1998 ~3 yrs
Team & coworkers

Colleagues at LSEG (London Stock Exchange Group)

Other employees you can reach at lseg.com. View company contacts for 22960 employees →

2 education records

Marcus Rees education

Ma (Merit), Professional Development In Management

Activities and Societies: Merit award with programme of study incorporating Customer centricity (dissertation), Leadership, Change.

FAQ

Frequently asked questions about Marcus Rees

Quick answers generated from the profile data available on this page.

What company does Marcus Rees work for?

Marcus Rees works for LSEG (London Stock Exchange Group).

What is Marcus Rees's role at LSEG (London Stock Exchange Group)?

Marcus Rees is listed as Head of Customer Support, Data and Analytics (interim) at LSEG (London Stock Exchange Group).

What is Marcus Rees's email address?

AeroLeads has found 1 work email signal at @lseg.com for Marcus Rees at LSEG (London Stock Exchange Group).

Where is Marcus Rees based?

Marcus Rees is based in Ashill, England, United Kingdom while working with LSEG (London Stock Exchange Group).

What companies has Marcus Rees worked for?

Marcus Rees has worked for Lseg (London Stock Exchange Group), Jme Education (Uk) Limited, London Stock Exchange, Refinitiv, An Lseg Business, and Refinitiv.

Who are Marcus Rees's colleagues at LSEG (London Stock Exchange Group)?

Marcus Rees's colleagues at LSEG (London Stock Exchange Group) include Wendy Huang, Cfa, Siluni Alahakoon, Angelic Suarez, Dhananjaya D, and Romeo Ismailanji.

How can I contact Marcus Rees?

You can use AeroLeads to view verified contact signals for Marcus Rees at LSEG (London Stock Exchange Group), including work email, phone, and LinkedIn data when available.

What schools did Marcus Rees attend?

Marcus Rees holds Ma (Merit), Professional Development In Management from University Of Exeter.

What skills is Marcus Rees known for?

Marcus Rees is listed with skills including Change Management, Business Strategy, Strategy, Strategic Communications, Incident Handling, Internal Communications, Culture Change, and Expert Communicator.

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