Marcus Rocco

Marcus Rocco Email and Phone Number

Graduate Research Assistant @ Stevens Institute of Technology
Norwood, NJ, US
Marcus Rocco's Location
Norwood, New Jersey, United States, United States
About Marcus Rocco

Clemson University graduate with with a B.S. in Management Information Systems and minor in Financial Management. Through my degree, I built a strong foundation in business analysis, data manipulation, and statistical modeling which I further refined by completing the Google Data Analytics Professional Certificate in July 2024, and I am on track to receive the Microsoft Certified: Power BI Data Analyst Associate certification in November 2024.Building on my academic foundation, I have gained substantial practical experience through my participation in the GLO-BUS business simulation, my internship with Veeam Software, and my work as a student consultant with Clemson's IT Department.

Marcus Rocco's Current Company Details
Stevens Institute of Technology

Stevens Institute Of Technology

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Graduate Research Assistant
Norwood, NJ, US
Marcus Rocco Work Experience Details
  • Stevens Institute Of Technology
    Graduate Research Assistant
    Stevens Institute Of Technology
    Norwood, Nj, Us
  • Veeam Software
    Customer Success & Renewals Intern
    Veeam Software May 2023 - Jul 2023
    Alpharetta, Georgia, United States
    • Supported global customer success initiatives by collaborating with senior management to develop a comprehensive glossary highlighting Veeam features.• Managed hundreds of client accounts in Salesforce and extracted data to assess performance trends and insights.• Analyzed key performance indicators to drive customer retention strategies and uncover new revenue opportunities.• Improved customer engagement by conducting in-depth account research to pinpoint the most effective communication channels.• Maintained data integrity through keeping a precise record of all customer interactions.
  • Clemson University
    Student It Support Center Consultant
    Clemson University Sep 2021 - May 2023
    Clemson, South Carolina, United States
    • Resolved hardware, software, and network issues for hundreds of clients daily through CRM, phone calls, and in-person support channels.• Assisted in the deployment and configuration of software and hardware for both students and faculty.• Enhanced operational efficiency across multiple departments and the help desk by leveraging quick critical thinking and decision-making.• Collaborated with cross-functional teams to diagnose and address complex technical issues.• Trained and supervised new employees to support their development and success.

Marcus Rocco Education Details

Frequently Asked Questions about Marcus Rocco

What company does Marcus Rocco work for?

Marcus Rocco works for Stevens Institute Of Technology

What is Marcus Rocco's role at the current company?

Marcus Rocco's current role is Graduate Research Assistant.

What schools did Marcus Rocco attend?

Marcus Rocco attended Wilbur O. And Ann Powers College Of Business At Clemson University, Northern Valley Regional High School At Old Tappan.

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