General Manager
Deliver best in class service, motivate & enthuse all employees while growing a loyal customer following through creating an interactive customer experience.Generate business development and sales strategy for the flagship wine retail outlet of Irelands largest independent wine retailer.Drive customer awareness and build corporate relationships in key Dublin market. Organizing wine tasting events & staff training modules & wine appreciation classes. Worked with software experts to help develop an online training program for new & inexperienced staff.Twice named a Retail Excellence Ireland Finalist.Creating unique wine retail experience through innovative merchandising & targeted sales innovations. Work closely with our Commercial Manager through sales analysis & reporting to grow customer numbers and average spend.