Marcus Shina Email & Phone Number

As a Regional Manager at Mid America Lodging Group, I oversee the operations, sales, and performance of multiple hotels in the Midwest region. I have more than two years of experience in this role, and I have successfully increased the occupancy, revenue, and guest satisfaction rates of the properties under my management. I have a high school diploma from Walled Lake Central High School, and I have developed strong skills in customer engagement, customer experience, and customer experience management. I am passionate about delivering quality service and creating memorable experiences for our guests, and I work closely with our teams to ensure they are well-trained, motivated, and empowered. I am always looking for new opportunities to grow, learn, and improve our processes and standards, and I value feedback, collaboration, and innovation.

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  Walled Lake Central High School