Serve as a Senior Advisor and one of the primary administrative organizational project representative, and Program Management Officer within the Office of Administration. Leading transition to electronic information management efforts, and the Future of Work. Develops enterprise strategy and plan for improving the overall quality of Information Management compliance programs; Review and comprehensively analyze data that may benefit HUD strategic planning and management methods to resolve systemic problems; Provide consultation to senior leaders and managers, across the department, on the planning, implementation, and administration. Has overseen, FOIA, Privacy, Correspondence Broadcast & Communications, Graphics & Printing, Digital Distribution, Electronic Records Program, Facilities Management Services, Forms Management, and CUI programs. Has overseen a staff of 55+ highly skilled Program Management Analysts and contractors. Former Departmental Records Officer, Departmental Privacy Officer, Director of the Office of Digital Enterprise, and the Director of the Executive Secretariat.

Served as Program Management Officer for the Enterprise Electronic Records Management Solution PMO. Provide project management and subject matter expertise in the improvement of electronic record-keeping across agency. Lead efforts to implement Capstone Email retention and archiving policies in MS Exchange 2010/16/Exchange Online. Oversee efforts to implement best practices in implementation of MS SharePoint In-Place Records Management functionality and use of MS SharePoint Records Centers. Internal consultant for other e-Records matters such as instant messaging, mobile device, and bring your own device technologies. Provide training, guidance, and project management for modernization of IRS record-keeping practices in support of 36 CFR 1236.10/20/22 (also 36 CFR 1222.14/16 non-records retention), the OMB M-12-18 Managing Government Records Directive, and the Federal Records Act. Development of cost efficient methodologies for effective records management of electronic content both record and non-record. Effect support of FOIA, Privacy, and e-Discovery through effective records management.Develop and implement strategies and processes to enable information content managers to automate business processes through workflows and other technology tools. Provide subject matter consultation on matters related to management of both structured and unstructured content.

Worked closely with the Office of the CIO, Program Offices, and Policy offices to develop adoption and governance of Treasury's ECM platform, including SharePoint and DoD 5015.02 compliant RMAs. Serve as Project Lead for the Records Management Initiative, is the former Technical Lead for the Treasury goFOIA initiative, the Project Lead for the Integrated Library System deployment, and the former Project Lead of the Scanning and Digitization Initiative. Former ECM training coordinator and instructor. Trained dozens of SharePoint Site Collection Administrators. Oversaw Privacy Audit of SharePoint Farm improving governance and permissions management on the Treasury SharePoint platform. Serve as COTR for 508, eFOIA, SharePoint, Privacy (PIA/SORN), and IT application development initiatives. Primary drafter of RIM eRecords policy including recordkeeping systems, instant messages, social media, and email. Conduct Triennial Bureau Assessments of Records Management programs across Treasury bureaus and support RIM Officers in completion of course of action. Liaison with NARA, GSA, OMB, and GAO on enterprise records management matters.

Small business start-up coach and federal contractor specializing in information management and information technology services.Provided Information Management, Information Technology, and HR Consulting services to private and federal clients. Employed 4 information management professionals. Provided small business management consulting and hr services to multiple clients in various industries. This included business plan development, business formation, and selection of attorneys, CPA, bookkeepers, and other consultants. Developed human resource plans including job descriptions, employee handbooks, interviewing, discharge, and all other business functions.Developed and implemented marketing plans, sales strategies, scripts and compensation plans. Leads overall schedule, and cost performance; communicates with the customer for planning, status and issue resolution; provide staffing, recruiting, and approval of employee training; providescontract reporting and deliverables, including project status reports; reviews, and approves all deliverables, invoices, and work procedures. Write federal contract proposals including pricing for time and materials and firm fixed price contracts.Provided comprehensive Records Management consulting services in the Federal Government arena. Including records office operations, training federal employees on proper records management policy and procedures, appraisal of documents and assistance in the accessioning process with NARA. Development of comprehensive records and information management programs.

Oversaw procedures and budgeting necessary to manage the entire life cycle of multiple contracts with the federal government. Leads overall schedule, and cost performance; communicated with the customer for planning, status and issue resolution; provide staffing, recruiting, and approval of employee training; provided contract reporting and deliverables, including project status reports; reviewed, and approved all deliverables, invoices, and employee submissions in compliance with ISO compliant documentation and work procedures.Provided information management consulting services to federal agencies. Tested, and helped implement a network-based approach to electronic records management utilizing Microsoft platform, Hummingbird (Opentext), Adobe, and Tower (TRIM/Autonomy/HP) e-records tools. Provided consultation towards the FEC offices in establishing a Records Management program-utilizing file plans and records schedules, which conform to federal regulations. Provided weekly status reports, conduct project stage status reports, conducts training sessions, and finalizes contract deliverables. Provided consulting services and training in the areas of electronic and textual information management. Conducted workflow analysis and ISO compliance assistance.Provided program management oversight for IT development and research contracts with NASA, NOAA, DoD, and NIH.

CoreExpress was engaged in the engineering, deployment and management of a paradigmatic shift in Internet backbone services that enabled large scale Business-to-Business (B2B) computing across the public Internet. CoreExpress was the first Internet backbone company to supply end-to-end performance guarantees to corporations across multiple Internet Service Providers (ISPs). In doing so, CoreExpress enabled the first Quality of Service (Qos) Internet service for B2B mission critical computing. CoreExpress, at its peak, raised over $700 million in venture, debt and vendor financing and employed over 350 personnel.Install and configure Cisco, Nortel, Sycamore, Juniper WAN networking equipment supporting the build out of a national extranet backbone. Former Cisco Certified Network Professional and Cisco Certified Design Associate (CCNA/CCDA/CCNP).Provided onsite installation, and troubleshooting for DC, NYC, and other mid-atlantic metro areas. Hands on work with Cisco (switches/routers) Nortel 1600 Long Haul, Juniper Routers, Sycamore Optical Switches, Cerent, and ONI. Performed site surveys, and build outs. Installed, setup, and maintenance of network equipment. Worked on call 24/7/365 with last minute travel. Assessed equipment requirements for installations. Contributed heavily to the build out of a nationwide fiber optic extranet and assisted in the testing and evaluation of potential HW/SW products.

Manage 6 lead technician and 30 network support technicians overseeing national DSL network. Provided training and 3rd tier technical support for Frame Relay, ATM, and xDSL networks run on Cisco and Alcatel equipment.

Monitor archives records research rooms containing textual, motion picture,audio, microfilm, and other media. Pull archival records and assist researchers in usage of finding aides and archives equipment. Evaluate suitability for handling of various records.If you read this far, thank you. This job was one of my all-time most important. It was not my first. Prior to this I worked miscellaneous jobs while still in school, lifeguard, security guard, bicycle courier, after-school recreation counselor, factory work, cashier, and even worked at the trash dump on a recycling conveyor belt. Everything happens for a reason and has contributed to my ability to identify with and support my customers. All my stakeholders are always my customers.