Marcus Smith Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

- Conduct research and collect data about target markets, client needs, and project objectives- Initiate cold calls to companies in order to gather information that can facilitate meeting the client's project requirements (250+ calls per day)- Engage in collaborative sessions with Abstrakt trainers, the sales department, and fellow team members to facilitate internal education and strategy discussions aimed at brainstorming efficiency improvements-Aid in the development… Show more - Conduct research and collect data about target markets, client needs, and project objectives- Initiate cold calls to companies in order to gather information that can facilitate meeting the client's project requirements (250+ calls per day)- Engage in collaborative sessions with Abstrakt trainers, the sales department, and fellow team members to facilitate internal education and strategy discussions aimed at brainstorming efficiency improvements-Aid in the development and generation of Salesforce reports and dashboards to gain insights into both internal and client data- Engage in daily meetings with various client team members to grasp their short-term and long-term project or business goals, gaining insight from diverse perspectives - Accountable for achieving monthly and annual client retention targets - Collaborate with the internal small team to attain monthly objectives Show less

St Louis, Missouri, United States

O'Fallon, Missouri, United States

- Provide outstanding customer service in person and over the phone- Assist in refining processes to enhance the customer experience when creating and managing their reservations- Establishing connections with various companies to gain insight into their current requirements and offer services tailored to their employees- Operating computer system and coding- Analyze profit and traffic numbers from previous years on company reports

O'Fallon, Missouri

Assistant Manager - May 2017 to March 2020 - Provide outstanding customer service in person and over the phone (60+ calls per day)- Make collection calls to existing customers regarding payments- Train newly hired Customer Service Representatives- Analyze profit and traffic numbers from previous years on company reports- Balance daily sales and profits