Marcus Smith, Cfi Email & Phone Number

Atlanta, GA, US

Greater Atlanta Area

Greater Atlanta Area

Evaluate accounting and operational processes and recommend programs to reduce risk and losses. Responsible for the security of corporate office building, equipment, and warehouse. Conduct criminal background checks on employees and drivers.Investigate driver accidents and complete paperwork for insurance claims.Recruit, hire and train all new.

Greater Atlanta Area

Directly responsible for the Loss Prevention Awareness programs in 27 Stores within Georgia/Alabama markets comprised of 180 million in sales volume.Supported 4 District Managers and 1 Regional Manager to ensure operational excellence in every store through audit and safety compliance.Drove achievement of accident reduction goals for General Liability (GL).

• Managed and supported a District of 14 stores with a total sales volume of 252 million.
• Drive loss prevention initiatives to reduce shrink, developing partnerships with store leaders and district managers to drive shortage reduction initiatives.
• Lead a team of 14 LPS’, 6 LPO’s, 1 LPM and 1 District Auditor to solve internal and external investigations and establish solid partnerships with operations.
• Manage time effectively and independently to complete required store visits, candidate interviews, training of new store leaders and communicate via conference calls, deep dives and leadership visits
• Challenge store and district leaders to execute loss prevention initiatives effectively through communication, partnerships and in-person visits to make shrink results and lead company programs.
• Collaborated and influenced district leaders to engage in loss prevention and support follow up with store leaders.

• Managed non exempt and exempt Loss Prevention agents in the areas of ORC and Internal Investigations minimizing company exposure to theft.
• Supported a region of 70 stores across multiple states with sales volume of 280 million.
• Drove a safe and secure environment focused on prevention, partnerships, and best practice execution.
• Worked with internal and external partners on ORC groups to support case prosecution.
• Leveraged technology and systems to gather intelligence.
• Developed and maintained strong partnerships with law enforcement and public safety organizations.

• Supported 150 stores in multiple states with sales volume of 500 million.
• Developed and implemented programs to aid in the reduction of inventory and controllable losses to meet goals in multiple brands.
• Drove sustained improvement in shrink over five year span with a 42% reduction.
• Established constant review of informational resources to uncover losses through procedural auditing.
• Planned and executed collaboration with Law Enforcement on ORC investigations and prosecution.
• Developed an Awareness Training Program for all managers improving Customer Service to drive sales and reduce shrink.

• Hired, Developed and trained a staff of six investigators in the areas of Internal and External theft.
• Investigated internal theft and reduced operational shortage.
• Maintained positive working relationships with law enforcement officials and agencies.
• Ensured physical security and safety protocols were in place in order to drive a safe and secure culture.
• Held position of Safety Chairman which included the following duties: Employee and Customer accidents, Safety Audits and Monthly Building Alarm Test. Maintained a safety score of 95% or better.
• Drove all initiatives to impact store success by reducing shrink dramatically from 5.11% to 0.52%.