Marcus Snow Email & Phone Number

EDUCATIONWayne State University – Mike Ilitch School of BusinessDual Major: Global Supply Chain Management, Marketing Management Expected Graduation: May 2027Relevant Coursework: Business Management, Business Ethics, Macroeconomics, Marketing, and SalesWORK EXPERIENCEBar Louie Novi, MIServer, Bartender Jul. 2023 – Present• Build lasting relationships with customers to increase regular business by encouraging customer retention.• Develop capability to manage large areas of faculty and customers, resulting in promotion to bartender status.• Serve over 70 bar seats with one or two other team members while being a liaison between guests and the kitchen.• Gain expertise by using POS to handle high-volume transactions, accurately ensuring smooth financial operations.Genzio RemoteClient Management and Marketing Intern Nov. 2022 – Jan. 2023• Managed client social media to increase viewer retention, increase engagement, and increase the client’s overall following.• Responsible for speaking on behalf of three clients when participating in client strategy meetings with managers and executives.• Help lead a Twitter promotion for a client growing their account to over 50,000 followers over the course of 3 months.• Assisted with marketing for clients managed by Genzio, by having direct authority to manage client's social media.BurgerFi Northville, MICashier Jan. 2022 – Jul. 2023• Built customer service skills by processing orders with a POS system in a fast-paced environment.• Collaborated with team members to assist during rush hours to ensure smooth operational success.• Assisted with product promotions and inquiries to increase customer satisfaction and overall sales.• Developed transaction skills by processing 100s of phone, online, and in-person orders daily while guaranteeing drawer accuracy.LEADERSHIP AND CAMPUS INVOLVEMENTGlobal Supply Chain Management Association Detroit, MIMember Aug. 2024 – Present• Attend meetings on global supply chain trends.• Engage and network with industry professionals.Mike Ilitch Marketing Association Detroit, MIMember Aug. 2024 – Present• Participate in meetings focused on marketing strategies and trends.• Engage and build connections with marketing professionals.Other Affiliations: Holy Family Parish Youth Group Leader, Weekly Volunteer Flower Delivery to Local Hospitals, Firefighters, and Emergency Services, Focus: HOPE Volunteer