Marcus Sobral Email and Phone Number
Marcus Sobral work email
- Valid
- Valid
Marcus Sobral personal email
With a background in customer relations at Blizzard Entertainment and National Western Life Insurance, I bring a proven track record of enhancing customer experiences and resolving complex issues. My role at Austin Communication Group honed my leadership skills, enabling me to effectively train and guide teams towards excellence in customer service. I'm passionate about building strong customer relationships, understanding their needs, and contributing to their success. My experience as a Missionary Intern has further refined my abilities in organization, communication, and empathy, all crucial for a career in customer success or customer support.
Sourceday
View- Website:
- sourceday.com
- Employees:
- 77
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Product Support SpecialistSourceday Oct 2024 - PresentAustin, Texas, United States
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Associate Product Support EngineerWorkiva Apr 2024 - Oct 2024 -
Customer Support SpecialistBlizzard Entertainment Jan 2015 - Jan 2024Austin, Texas, United StatesIn this role, I efficiently resolved customer issues to ensure satisfaction, translated company policies into Portuguese, and collaborated with my team to enhance service procedures. Additionally, I handled account maintenance, data entry, order processing, and helped train new employees. -
Customer Service RepresentativeBlizzard Entertainment Apr 2013 - Jan 2015Austin, Texas, United StatesIn this dynamic role, I was responsible for addressing and resolving customer inquiries and issues, ensuring a high standard of customer satisfaction. I effectively utilized various communication channels to interact with a diverse client base. A key aspect of my role was the translation of company policies and communications into Portuguese, thereby bridging language barriers and enhancing the accessibility of information for Portuguese-speaking customers. My responsibilities also included collaborating with team members to improve service procedures and contribute to a positive customer experience.
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Billing SpecialistNational Western Life Insurance Company (Nwl) Jan 2013 - Apr 2013Austin, Texas, United StatesProvided excellent customer service to clients, paid life insurance policies, dealt with sales agents, and multitasked in a detail oriented environment. -
SalespersonAustin Communication Group Inc Oct 2012 - Jan 2013Austin, Texas, United StatesAs a Team Leader for AT&T's door-to-door sales group I led a team in executing direct sales strategies while delivering great customer service. I was a team leader and had coaching, training, and interviewing responsibilities.
Marcus Sobral Education Details
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Polígono Sistema De EnsinoHigh School Diploma
Frequently Asked Questions about Marcus Sobral
What company does Marcus Sobral work for?
Marcus Sobral works for Sourceday
What is Marcus Sobral's role at the current company?
Marcus Sobral's current role is Customer Support Specialist | Experienced in Client Relations and Problem-Solving | Passionate about Delivering Exceptional Customer Experiences.
What is Marcus Sobral's email address?
Marcus Sobral's email address is ms****@****ard.com
What schools did Marcus Sobral attend?
Marcus Sobral attended Polígono Sistema De Ensino.
Who are Marcus Sobral's colleagues?
Marcus Sobral's colleagues are Igor Popov, Andrii Hladun, Dominik Meichtry, Oly, Kim Hayden, Icaro Ryan Souza, Lauren Hammonds, Mslc, Sharon Ruiz, Pmp.
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Marcus Sobral
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