Marcus Sobral Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

In this role, I efficiently resolved customer issues to ensure satisfaction, translated company policies into Portuguese, and collaborated with my team to enhance service procedures. Additionally, I handled account maintenance, data entry, order processing, and helped train new employees.

Austin, Texas, United States

In this dynamic role, I was responsible for addressing and resolving customer inquiries and issues, ensuring a high standard of customer satisfaction. I effectively utilized various communication channels to interact with a diverse client base. A key aspect of my role was the translation of company policies and communications into Portuguese, thereby bridging language barriers and enhancing the accessibility of information for Portuguese-speaking customers. My responsibilities also included collaborating with team members to improve service procedures and contribute to a positive customer experience.

Austin, Texas, United States

Provided excellent customer service to clients, paid life insurance policies, dealt with sales agents, and multitasked in a detail oriented environment.

Austin, Texas, United States

As a Team Leader for AT&T's door-to-door sales group I led a team in executing direct sales strategies while delivering great customer service. I was a team leader and had coaching, training, and interviewing responsibilities.