Customer Service Agent
Current• Greets customers to guide and assist them with the ticketing and baggage check-in process.• Manages the check-in process, ensuring that customers have the proper travel documentation.• Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircraft from the gate positions.• Operates baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination.• Practices safety-conscious behaviors in all operational processes and procedures.