Marcus Studgeon Email & Phone Number

Springfield, Virginia

• Currently staffed with the Department of State on the Global IT Modernization (GITM) Project.• Implement processes in a staging environment.• Responsible for performing Enterprise-level Active Directory and Exchange Administration and troubleshooting for various clients.• Interface with customers and support personnel.• Conduct team lead responsibilities to ensure completion of a successful project.• Install and configure server and network equipment at U.S. Embassies… Show more • Currently staffed with the Department of State on the Global IT Modernization (GITM) Project.• Implement processes in a staging environment.• Responsible for performing Enterprise-level Active Directory and Exchange Administration and troubleshooting for various clients.• Interface with customers and support personnel.• Conduct team lead responsibilities to ensure completion of a successful project.• Install and configure server and network equipment at U.S. Embassies worldwide in support of the State Department’s Global IT Modernization (GITM) program.• Interface as a team member with local U.S. Embassy IT and management staff to include technical briefings and periodic updates.• Migrate embassy client infrastructure from a workstation environment to a thin client based environment via Citrix applications and Microsoft Terminal Services.• Install and configure Cisco routing and client switches throughout embassy compounds.• Participate in integration and testing process for server and network equipment to be deployed overseas.• Install and configure HP G7/G8 servers with Server 2003/2008 images.• Install and configure NetApp Storage Array’s and Disk expansion shelves.• Install and configure ESXi 5 Hypervisor• Install and utilize vShpere 4.0 and 5.0 to manage a virtual environment.• Build and manage virtual servers utilizing vSphere software.• Install and configure backup solutions to protect virtual servers that contain pertinent data. Show less

Assist with Presidential Special Events

•Assist USCIS staff with technical support of desktop computers, laptops, applications and related technology.•Support and perform LAN administrative duties in Active Directory, successful migration of servers, laptops and desktops from an existing network domain to a newly implemented network domain, and the installation and testing of computer systems within established guidelines and standards.•Independently diagnose, analyze, and solve unique and non-recurring problems through… Show more •Assist USCIS staff with technical support of desktop computers, laptops, applications and related technology.•Support and perform LAN administrative duties in Active Directory, successful migration of servers, laptops and desktops from an existing network domain to a newly implemented network domain, and the installation and testing of computer systems within established guidelines and standards.•Independently diagnose, analyze, and solve unique and non-recurring problems through interaction with software and operating systems and conduct training on use of hardware and software.•Perform duties as the lead technician of a 5 to 10 person technician team for the imaging, implementation, and deployment of new hardware and software at various customer sites around the country while ensuring compliance with government protocols and regulations regarding the inventory and imaging of hardware. Show less

Assisted USCIS staff with technical support of desktop computers, laptops, applications and related technology.Supported and performed LAN administrative duties in Active Directory, successful migration of servers, laptops and desktops from an existing network domain to a newly implemented network domain, and the installation and testing of computer systems within established guidelines and standards.Independently diagnosed, analyzed, and solved unique and non-recurring problems through… Show more Assisted USCIS staff with technical support of desktop computers, laptops, applications and related technology.Supported and performed LAN administrative duties in Active Directory, successful migration of servers, laptops and desktops from an existing network domain to a newly implemented network domain, and the installation and testing of computer systems within established guidelines and standards.Independently diagnosed, analyzed, and solved unique and non-recurring problems through interaction with software and operating systems and conducted training on use of hardware and software.Maintained the asset management database to track hardware and software inventory and equipment.Performed duties as the lead technician of a 5 to 10 person technician team for the imaging, implementation, and deployment of new hardware and software at various customer sites around the country while ensuring compliance with government protocols and regulations regarding the inventory and imaging of hardware.Administered multiple projects with equal competency and limited supervision.Supported the Program Manager with all CBP master scheduling, status reporting, staffing and project coordination, and management of multiple survey, installation and tasks associated with CBP WLAN/LAN/WAN systems.Supported the assessment, installation and administration of the CBP WLAN/LAN/WAN systems.Provided technical analysis and assistance in the administration, installation, relocation, and operation of CBP WLAN/LAN/WAN's.Provided, supported, and assisted in system development, system integration, and related disciplines.Supported the deployment of 802.11 integrations and applied advanced technical principles, theories, and concepts of LAN & WLAN technologies as they related to 802.11 integration, migration and concept models.Traveled up to 9 nights a month to various DHS (ICE/CBP/CIS) offices in support of hardware and software installations. Show less

Computer Science/Computer Information Systems

Education record