Marcus Su personal email
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More than 20 years working and management experience in greater hospitality industry such as hotels, events planning and entertainment dining for all operational aspects, strive to provide the best class’s customer and consumer experience to ensure all the necessary service and support to help company growth and reach the goals.
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Operation ManagerCacoTaipei City, Taiwan, Taiwan
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Operations Manager香格里拉集團 May 2023 - May 2024台灣 臺北市• Oversaw western restaurant, lounge and bar including daily operation, hiring, supervising employees, and training.• Analyzing market / consumer segmentation review to redefine strategy to drive growth. • Identifying other revenue stream opportunities.• Purchasing and negotiating price with related suppliers for expected cost to manage margin. -
General Secretary Department - ManagerCtbc Bank Dec 2022 - May 2023台灣 臺北市 台北• Dedicated the Chairman's personal F&B service and event planning.• Responsible for the catering planning and on-site execution of first-level senior executive banquets / annual meetings / media events, etc.• Manage the daily operations, talent training and meal planning of the cafeteria for senior executives (assistance director level or above). -
Operations Manager文華東方酒店集團 May 2016 - Dec 2022台灣 Taipei City 台北• Oversaw In Room Dining, Cafe UDT, M.O. Bar and Jade Lounge activities, including hiring, supervising employees, and training.• Effectively managing the daily operations of In Room Dining M.O. Bar and Jade Lounge.• Analyzing market/ consumer segmentation review to redefine strategy to drive growth. • Identifying other revenue stream opportunities.• Purchasing and negotiating price with new suppliers for expected cost to manage margin.In Mandarin Oriental Taipei, my main job was to provide customized services according to guest need, and it is my sense of accomplishment to achieve it perfectly. The restaurant manager acts as a mutual channel between service colleagues and kitchen team and to ensure that the best service and experience performed during the event.During the 7 years of service in Mandarin Oriental Taipei starting from 2016 to 2022, I was recognized and assigned to oversee all-day dining restaurant as well as room service department. I usually serve certain high demanding guests personally and well train my number two accordingly. During the operations, it is necessary to ensure all the table services are satisfactory, and food is provided in a timely manner without any possible delay. -
Director Of OperationsCity Of Dreams Macau Feb 2011 - Apr 2015澳門特別行政區• Review P&L statements, budgets and forecasts, revenues, and expenses.• Developed restaurant business plan by surveying restaurant demand; conferring with local people; evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.• Oversaw individual department managers to ensure adherence to company policy and procedure.• Planning and launching network events by co-up with multinational branding such as LVMH Moet & Hennessy, Diageo, Pernod Richard, Red Bull, Marlboro, and Davidoff.I was the general manager of the Club CUBIC of City of Dreams, Macau from 2011 to 2015. My main responsibility was recruitment and partnership across brands, such as: LVMH Moet & Hennessy, Diageo, Pernod Richard, Red Bull, Marlboro, and Davidoff. In 2012, a history record has been achieved. The official celebration event of the Grand Prix Macau was taken place at Club CUBIC with invitation only. In partnership with Pernod Richard, the guests reached 800 persons and 1,800 bottles of Perrier Jouet Champagne were sold on that night with HKD 4 million (around TWD 16 million) revenue generation. -
Director Of OperationVol Group Jan 2010 - Jan 2011China Shanghai• Review P&L statements, budgets and forecasts, revenues, and expenses.• Oversaw individual department managers to ensure adherence to company strategy and annual plan.• Planning and launching network events requesting by customers.Overseas working experience expanded my international perspective.In 2010, I would like to give myself more opportunities, so I went to Shanghai working as the director of Bar Rouge. During Shanghai World Expo, it was my honor to have the chances of serving Mr. Lien Chan - the exvice President of R.O.C, Mr. Hao Longbin - former mayor of Taipei city and the noted Moët Hennessy family. -
Operation ManagerTheloop Inc. Apr 2000 - Jan 2010台灣 Taipei City 台北• Handling customer complaints to protect the interest of the company.• Communicating with different sponsors and providers. Reported to the board of director.• Controlling budget and supervision.ACHIEVEMENTS• Successfully planed and launched - “TIESTO concert”, “ Pan Van Dyk concert”, “White Party”, “Spring LOVE”, “Winter LOVE”, “Halloween Massive 萬獸派對”, “FEEL The BLUE with JTI”, “ Black Eye Peas concert 黑眼豆演唱會”
Marcus Su Skills
Frequently Asked Questions about Marcus Su
What company does Marcus Su work for?
Marcus Su works for Caco
What is Marcus Su's role at the current company?
Marcus Su's current role is Operation Manager.
What is Marcus Su's email address?
Marcus Su's email address is sy****@****ail.com
What schools did Marcus Su attend?
Marcus Su attended 淡江大學.
What skills is Marcus Su known for?
Marcus Su has skills like Public Relations, Microsoft Office, Event Management, Entertainment, Hospitality, Event Planning, Social Media Marketing, Marketing Communications, Sponsorship, Advertising, Marketing Strategy, Online Advertising.
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