Marcus Sydnor Email and Phone Number
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Marcus Sydnor personal email
Strategic, visionary, and results-oriented cloud security expert offering 10+ years in cloud cyber risk management and system integration. Experienced in a variety of security, engineering, networking, and operating system software. Adept at identifying system vulnerabilities and security threats to determine the best course of action in protecting the integrity of network systems and enterprise-level environments. Exceptional root-cause analysis, troubleshooting, and complex problem-solving abilities. Demonstrated skills in governance, entrepreneurship, security operations management, penetration testing, employee/end-user training, and program management. Proven experience in systems engineering, program management, information security, systems analysis, and project management. Expert security analyst experience in multiple security areas, including network security, application security, server compliance, policy and standards management, and identity management.Areas of expertise: Information/Cyber Security, Vulnerability Assessment, Firewalls/Network Security, Release Note Preparation, Code/User Guide Writing, Virtual Private Networks, Infrastructure Management, Risk Assessment/Reduction, Intrusion Detection Systems, Data Analysis/Security, Incident Management, Bio-metric Card Systems, Operations Management, Department Leadership, Workflow Analysis, Data Flow Diagrams, Complex Problem Solving, Project Management, IT Management, Leadership, Project Management, Vendor Management, Integration, Business Analysis, IT Strategy, Process Improvement, Disaster Recovery, Business Continuity, Enterprise IT Strategy & Development, Efficient Technology Implementation, Aligning Technology & Business Goals, Customer Service, Business Relationship Management, Process Improvement, Agile Development, Azure
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Security ArchitectCyclotron, Inc. Mar 2021 - PresentSan Francisco, California, Us -
Customer EngineerMicrosoft Jun 2019 - Mar 2021Redmond, Washington, UsResponsible for delivering high-quality architectural solutions and business outcomes via onsite, remote, and dedicated services forMicrosoft Premier (PubSec/Private Sec/EDU & Commercial) customers across the world within the EM+S (Enterprise Mobility +Security) & Secure Infrastructure space. Delivers SMC services and communicates with corporate customers regarding escalatedproblems in Microsoft products and services while managing relationships with SMC customers.• Spearhead the entire lifecycle of multiple customer projects from pre-sales through the design and delivery of the solution drivingtransformational results and adoption of Microsoft products/services.• Develop custom scripts to monitor or fix issues or create customer-specific content.• Serve as a technical resource for the customer, primarily focused on delivering proactive services such as education workshops,delivering assessments, and providing tailored guidance.• Define Microsoft Premier customers projects approach, deliverables, and team models needed to deliver the desiredoutcomes/business benefit. -
Fasttrack Em+S(Enterprise Mobility & Security) Sme(Subject Matter Expert)Microsoft Jan 2019 - Jun 2019Redmond, Washington, UsConducted cloud security analysis of the Microsoft Azure Active Directory, Office 365, and EMS Cloud platforms, includingcloud solutions such as CA policies, PIM, Intune, AADP, DLP, AIP, Azure B2B/B2C and Exchange Online Protection Performing technical healthchecks for these Cloud platforms/environments before broader deployments.• Executed O365/ EMS cloud security engagements during different phases of the lifecycle assess, design, and implementation &post-implementation reviews.• Designed and developed cloud-specific security policies, standards and procedures, e.g., O365/EMS tenant management andconfiguration, identify management and access control, firewall management, auditing and monitoring, security incident andevent management, data protection (DLP, encryption), user and administrator account management, SSO, conditional accesscontrols and password/key management.• Provided technical support and implementation of O365/EMS services and resolved service-related issues through research andtroubleshooting and working with Microsoft support services. -
System AdministratorBayview Asset Management, Llc Jun 2018 - Nov 2018Coral Gables, Fl, UsPerformed diagnostic testing on network systems and infrastructure problems Performed configuration, testing, and change controldocumentation of enterprise systems and network infrastructure platforms. Performed security validation, penetration testing, andother technical tasks to identify risks.• Provided technical support to the customers; troubleshoot hardware & software; installed imagery & satellite software anddevelopment tools.• Re-engineered the company's systems setup, established automated server-generation routines, optimized system performance,installed upgrades/patches, established system monitoring, and maintained security protocols.• Ensured that all server hardware, operating systems, software, and procedures aligned with organizational standards and strategicbusiness plans. -
Senior Support AnalystLowe'S Companies, Inc. Jan 2018 - Apr 2018Mooresville, Nc, UsManaged both regional and functional support resources and ensured optimal procedures and practices were followed. Providedexpertise and support during systems upgrades, installations, conversions, and file maintenance. Oversaw systems development andenhancement and the integration of new systems with existing systems. Developed standard operating procedures and best practices,including providing written protocols and guidance to IT staff and end-users.• Ensured effective communication and cooperation were maintained with all stakeholders, including business users and other ITteams within the organization.• Provided support to triage issues with AirWatch MDM policies for all Apple Products, O365 Azure Groups, and ProprietaryLowe's products/ software Ensured incident and problem management processes are applied consistently.• Monitored the performance against the agreed service operating level objectives and SLA with Remedy.• Provided troubleshooting support for escalated software and hardware problems. Coordinated vendor assistance when required.• Provided technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts. -
Information Technology SpecialistCarolinas Healthcare System Oct 2016 - Oct 2017Charlotte, Nc, UsDiagnosed, troubleshoot, and resolved a range of software, hardware, and connectivity issues. Provided customer service support byperforming a detailed investigation of customer service complaints and issues, asking probing questions, conducting research, andanalyzing and rectifying problems expediently.• Created and managed desktop images, application deployments, group policies, and system management tools on a global scaleper American Hospital Association and HIPPA guidelines.• Created, edited, and deleted network accounts, user mailboxes, Exchange distribution groups, network security groups, GlobalAddress List Entries Developed technical (functional and non-functional) documents to guide development.• Diagnosed and resolved Apple DEP and Microsoft Intune environment/ deployment issues.• Worked with Managers to identify, recommend, develop & support cost-effective technology solutions for all aspects of thedepartment. -
Team LeadAlorica Jun 2015 - Sep 2016Irvine, Ca, UsLed and participated in projects, managed escalations, assigned work, and interfaced with program office on service deliveryimprovements. Partnered with management in the recruitment and selection of new employees and consultants, ensuring qualitysupport in growing service. Participated in the development of project plans, operating plans, and supporting budgets: determiningscope, methods, and resource requirements and schedules for projects. Developed framework and manages the tracking ofinterdependencies within or across projects. Accountable for the coordination of collection and validation of business requirements.Determined the impact of current/existing technologies on the project. Worked on assignments of diverse and complex scope.Implements solutions leveraging any of the management consulting capability pillars, including organization design and missionsupport optimization, process improvement, performance management, strategy development and transformation, changemanagement, IT strategy, and business architecture.• Continually optimized the skill mix of datacenter staff, service organization structure, and service processes to achieve deliveryand support commitments within operating budgets.• Utilized remote software to troubleshoot and install company software, verifying customer configurations were aligned tocompany standards, ensuring efficient use.Monitored, analyzed, and troubleshooted production issues list for daily runningprocesses.• Identified bottlenecks and worked enhancements to reduce resource costs and increase organizational efficiency. -
Datacenter TechnicianApple Aug 2014 - Feb 2015Cupertino, California, UsAssisted in the creation and maintenance of network and datacenter diagrams and detailed site documentation Performed installationof network gear, servers, taps, and be update the CMDB. Troubleshot and triage server failures to determine the most efficient path togetting a server back online for the customer.• Troubleshot and resolve problems with level 100/400 network and operating system installations and configurations. Performeddata management and governance -- Apple MDM Suite, JAMF -
Project ManagerBank Of America May 2013 - Mar 2014Charlotte, Nc, UsEnsured overall IT project deliveries by developing and effectively managing project schedules, budget, issues & risks, scope, andresources. Maintained workstation security using various technologies such as endpoint protection software, data encryptions,application whitelisting, and others application package creations• Utilized SCCM in supporting the OS patching infrastructure to apply mandatory updates to the enterprise offeringrecommendations for improving/enhancing the current software distribution.
Marcus Sydnor Skills
Marcus Sydnor Education Details
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Rochester Institute Of TechnologyCyber/Computer Forensics And Counterterrorism
Frequently Asked Questions about Marcus Sydnor
What company does Marcus Sydnor work for?
Marcus Sydnor works for Cyclotron, Inc.
What is Marcus Sydnor's role at the current company?
Marcus Sydnor's current role is CYBERSECURITY | INFORMATION SECURITY | AZURE | CLOUD| SECURITY ARCHITECT.
What is Marcus Sydnor's email address?
Marcus Sydnor's email address is ma****@****oft.com
What schools did Marcus Sydnor attend?
Marcus Sydnor attended Rochester Institute Of Technology.
What skills is Marcus Sydnor known for?
Marcus Sydnor has skills like Cloud Computing Iaas, Cloud Infrastructure, B2c, Firewalls, Information Technology, Jamf, Key Management, Active Directory, Sql Azure, Security Analysis, Intrusion Detection, Account Management.
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