Leading and building a team of 6 full-time team members and 10 part-time team members to run and operate two garden retail outlets covering from operations, sourcing, procurement and social media brand and marketing has been very fruitful.Increased total sales over 30 percent within 3 months by introducing new business model and in-store merchandising relay has significantly built up a steady brand recognition and online presence. Streamline system processes and improve operational efficiency and implement strategy to reduce live stock inventory write-off and increased profit margin.Maintained monthly sales with month on month breakthrough in current tough market conditions.

- In-charge of Social media live sale administration- Promotion and Marketing on Meta & IG- Merchandising, Sales & Customer service- Live Houseplants pricing & promotion- Inhouse Delivery route planning- Assist in Propagation & Maintaining healthy stock level of Live Houseplants- Stock keeping & general maintenance- General product list maintenance- General In-house plant care ambassador- Handles plant related general enquiries & feedback- Plant workshop coordinator- Pack & prepare live plant export

- Handles procurement for Frozen and chilled category- Manage pricelist and promotions updates- Upsell merchandise space to vendors- Setup of new supermarket outlets (2 outlets)- New vendor invitation and new product roll out exercise- Coordinate with operations and solving operational issues- Merchandise space planning and planograms- Monthly sales report and consignment report management- Involved in new store category flow planning- Handles New item listing and sku creation

- Assist in managing a store with a total headcount of 100 staff of all age groups- Focusing in Grocery Department and assist store manager in overall operation- Weekly OOS checking and stock replenishment. - Assist in submitting leave application for staff and manpower planning- Managing In-store Inventory control- Assist in Festival setup and promotional displays- Issuing Space rental agreement and liaising with suppliers and merchandisers- Store keeping and Loading/Unloading of stocks from warehouse- Handle customer feedbacks, compliments and complaints- Assist cashier department during peak period- Daily stock taking of incoming stock- Customer service and staff training

Managing purchases for Small appliances category focusing in fans, cookwares and health and beauty.-Pricelist management-Updating of Pricelist and mechanics-Promotion/GWP-Supplier Management-Bulk deal / Clearance buy-Sourcing of small appliance category and market trend-Understanding key product of each category and ensuring sufficient stocks in warehouse. -Inventory control SOH/Aging-Stock Replenishment -Roadshow and event

Sep 2016 - Dec 2017 (Fresh & Frozen planogramer)- Space management- Category, product traffic flow and space planning- Daily maintenence and construction of planogram- Identify poor performing skus of the category- Monthly sales & category performance report- Minimizing under/overstock situation for the category- Efficiently add and remove skus in planogram- Planogram adherence check on storesJun 2015 - Aug 2016 (Merchandiser)- New stores setup across various formats- Product Merchandising (groceries, non-fd and bet)- Maintenence of Yellow Dot skus (Lowest priced within the same category)- Compliance check on store for Yellow Dot skus and ensure point of sales material is up to ease shoppers experience- Store realignment across different categories

Nov 2012 - Nov 2014 (Personal Assistant NS)- E-Procurement raising PO for camp necessities such as household, stationeries and tools.- Camp Events management coordinator- Raise PO to Period contract vendors for purchase/rental of mobile toilets, tentages, standing fans, flora display, food catering, bus transport, medals, plaques or trophies etcetera.- Planning & execution with vendors for in house passing out parade such as RCC/SCC & other events - Request of quotations for small value purchases- Call for 3 Quotes of up to three thousand dollars per transaction.- Ensure proper receiving, filing of records for annual audit checks- Attend and record minutes of meeting for the department