Connected with callers using both pre-written scripts and excellent communication skills.Planted business opportunities by calling current and prospective customers to set up appointments for outside representatives.Balanced schedules, considering workloads and customer levels of each representative when setting appointments.Verified schedule timelines with on-site staff and confirmed qualifications of external contractors.Trained new employees to make they follow company guidelines

Fact-finding by assessing a customer's need based on detailed questioningAssisted customers through the application process over the phoneCollaborated with the sales team to meet quota goals and increase salesInvestigated customer complaints, identifying and changing processes to remove faults.

• Assessed customer needs through detailed questioning and presented products to fill those requirements.• Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.• Generated new leads and developed deep client relationships to promote sales often meeting or exceeding the expected goals.

• Learned how to navigate through the functions of SAP• Managed bills and receipts for different haulers• Worked with teams to support goals and build experience.

• Responsible for building, packing, quality control and shipping the merchandise• Assisted in creating video content for social media• Always met and often exceeded daily quota of machines built• Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.

I worked in multiple roles in the restaurant business. I mainly dealt with customers and introducing them to the melting pot by going over the menu and handling any questions. I worked as a servers assistant and kitchen staff or basically wherever there was someone needed on busy nights.