Marcus Thigpen Email & Phone Number

Dallas, Tx, Us

Dallas-Fort Worth Metroplex

United States

-Manage a portfolio of high-level accounts that generate $3.2 million in revenue annually-Create and execute a strategic plan and routing schedule for assigned territory to capitalize on revenue from the highest potential customers-Grow sales by shifting customer behaviors to dispense priority products as their core/first-choice product line -Execute marketing activities and promotions to maximize sales and strengthen customer loyalty -Conduct regular account meetings with existing account holders to ensure their needs were met, resulting in a 35% increase in revenue sales-Drafted business plans to reach sales targets -Maximize consultative selling approaches and maintain sales territory with remote meetings and telephone sales

New York, New York, United States

-Served and empowered athletes on and off the field while equipping them for career transition-Planned and organized department events and presentations with League staff, players, and Legends-Assisted with the coordination of the Player Engagement monthly newsletter-Provided oversight support for each of the pillars of the program (continuing education, financial literacy, personal and professional development) -Managed database of profiles and rosters for accurate education, contact, and participant information

Toronto, Ontario, Canada

Dallas, Texas, United States

-Developed communication and quick decision-making skills by interacting with large amounts of customers on a regular basis-Met and exceeded company targets for delivery while prioritizing safety -Resolved customer complaints, adjusted orders, and answered customer questions regarding deliveries to contribute to customer retention-Collaborated with dispatchers and communicated with customers about delivery status updates

Regina, Saskatchewan, Canada

Plano, Texas

Detroit Metropolitan Area

-Installed core products for new customers and assisted with customer training through troubleshooting and servicing-Maintained proper paperwork standards and inventory-Utilized phone protocols and followed customer service training standards-Participated in "on call" staff schedule rotation based on customer needs

Plano, Texas, United States

-Oversaw program development, administration, and fiscal management-Developed and implemented marketing and community outreach strategy-Led and coordinated youth sports programming while maintaining the facility schedule-Supervised and trained team members and volunteers-Developed, introduced and maintained innovative programs to meet the emerging and evolving interests and needs of youth participants

Orchard Park, New York

Miami, Florida, United States

Hamilton, Ontario, Canada

Los Angeles, California, United States

Master Of Science - Ms, Clinical Psychology

Bachelor'S Degree, Behavioral Sciences