Marcus Thorn Email & Phone Number

Fort Lauderdale, Florida, United States

Miami/Fort Lauderdale Area

FIELD EQUIPMENT SERVICE MANAGER - Reddy Ice Inc., Ft. Lauderdale July 2017- Present• Manage team of twelve Field Equipment Service Techs and Retail Merchandisers. Execute all aspects of personnel management including hiring, training, scheduling, and job performance evaluations.• Perform field audits on ice factories and ice merchandisers to ensure they meet cleanliness/hygiene and operational standards.• Control costs to remain within budget by evaluating third party vendor relationships.• Manage and route all service calls, merchandiser installations, PM’s, removals, and special event work orders.• Facilitate collaboration between all departments within the company.• Appointed head of the Safety Committee for Davie, Florida location. Complete OSHA, IPIA and FDA safety trainings as required. • Increased productivity by realigning service routes within south Florida market.• Performed cost analysis on parts and supply purchases. Identified bulk purchases as a cost saver, and process was implemented market wide.• Developed more effective procedure for tracking assets in the field for inventory control.