Marcus Tillar Email & Phone Number

Colonial Heights, Va, Us

Richmond, Virginia, United States

Top sales in the Mid Atlantic RegionTop Sales in VirginiaCoaching and Training all new Sales RepsDaily Operational TaskSchedulingInventory CountsLead Store Manager with 6 Rep

Richmond, Virginia, United States

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.Improves client references by writing and maintaining documentation.Participates in development of client training programs by identifying learning issues and recommending instructional language.Accommodates client disabilities by recommending devices and techniques.Avoids legal challenges by monitoring compliance with service agreements.Improves system performance by identifying problems and recommending changes.Updates job knowledge by participating in educational opportunities and maintaining personal networks.Accomplishes information systems and organization mission by completing related results as needed.

Henrico, Virginia, United States

Retail Sales of Furniture and MattressesManage Reports of Client ShipmentsEmail clients to current promotions and campaignsDesign specialist pairing accessories with FurnishingTop Salesman Numerous months with over $100,000 in salesOver 1 Million Dollars in Sales from 2015-2016Awarded Mattress Certification to sell MattressTop salesperson Tempur Pedic Mattress 2015Top salesperson selling Res tonic Mattress 2015Top selling single ticket at $27,000 2015-2016

Richmond, Virginia, United States

Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations.Effective in stressful situations.Establish rapport with people of all ages, cultures, and beliefs.Demonstrated ability to apply sound knowledge to diverse applications.Demonstrated effective and consistent technical support.Built rapport with customers through effective and precise communication.Committed to the assistance and support of others while maintaining a cheerful and helpful attitude.Build rapport and trust quickly with clients and colleagues.Assisted users to identify and solve software problems.Assisted customers with inquiries and provided all pertinent information.Answered inbound sales calls and assisted customers with upgraded services.Top 40 Customer Service Associate of the Month numerous times.Analyzed problems and anticipated customers' needs.Recognized for delivering quality service and products and for developing loyal customers resulting in impressive sales.Maintained positive company image during difficult situationsWorked closely with the sales, service, advanced technical support, and shipping departments to meet the needs of the customersDeveloped excellent relationships with clients and created a number of award-winning campaigns for J. D. Power Award for Customer Service