Marcus Todd Email & Phone Number

Boston, Massachusetts, Us

Support of Dotmatics Software Suite with pharmaceutical and academic customers, triage and resolution of complex software and database issues related to drug discovery, biologics, and other scientific applications. Clarification, triage, and documentation of bugs in cloud hosted SaaS environments. Technical expertise involved includes Oracle SQL servers management, SQL scripting, API troubleshooting, interpreting Java code, Java log analysis, Windows performance analysis, AWS cloud hosted environments, JIRA, Salesforce, web development tools, performance monitoring, and Python scripting.

Chantilly, Va, Us

-Work with software engineering solving in depth issues and problems with all laboratory automation platforms (DSX, DS2, Agility), including technical documentation and bug analysis-Collaborate with software engineering in development of new features and code for the Agility automation platform (C# and MSSQL)-Troubleshooting of escalated technical issues and problems with key domestic and international accounts-Troubleshooting of ELISA liquid handling automation systems, including assay and chemistry QC issues, hardware, software, PC, SQL databases, electromechanical, and laboratory information systems communication-Customer support of international field engineers and partners on hardware issues with medical laboratory automation instrumentation-Creating and updating technical documentation for customers and internal use-Investigation, clarification, and analysis of bugs in both software and firmware

Chantilly, Va, Us

-Troubleshooting of ELISA liquid handling automation systems, including assay and chemistry QC issues, hardware, software, PC, and laboratory information systems communication-Customer support of international field engineers and partners on hardware issues with medical laboratory automation instrumentation-Creating and updating technical documentation for customers and internal use-Investigation, clarification, and analysis of bugs in both software and firmware-Assay programming on request to convert manual assay kits to full automation using Dynex instruments

Chantilly, Va, Us

Troubleshooting, installation, and maintaining of Dynex Technologies ELISA Automation instrumentation. This includes hardware and software troubleshooting with liquid handling, robotics, microplate washing, and optical density readers. Manage relationships with customers in clinical and corporate settings, while maintaining on time arrival and first call effectivity.

Brea, California, Us

Troubleshooting, installation, and maintaining of Beckman Coulter Life Sciences equipment including centrifuges and liquid scintillation counters. Also handle service contract negotiation and sales. Manage relationships with customers in an academic and corporate setting. Responsible for agreement renewal and retention rates, as well as revenue.

79409, Tx, Us

• Responsible for creating lesson plans for college level philosophy courses• Lectured in a college classroom enviornment• Graded and critiqued writing assignments• Responsible for six sections over two years

Jasper, In, Us

• Oversaw production on two manufacturing lines• Responsible for making production numbers within budget• Interviewed and hired new employees • Created and implemented new time saving systems to improve production efficiency• Collected and analyzed data for new production mixes and runs• Involved in creating new work instructions for development of cabinets

Milwaukee, Wi, Us

• Tasked with overhauling large section of plant with Lean initiatives• Responsible for inventory control, line balancing, and TPM initiatives with team members• Recommended solutions for inventory control at line as well as sideline storage• Began Lean TPM project by coming up with log sheets to record data• Experimented with line balancing techniques to help improve efficiency• Project Presentation available on request

Atlanta, Ga, Us

• Assigned a variety of tasks in the plant: CAD drawings, machining work, data entry, assisting vendors, organizing projects, quality measurements, pulsation testing, running capability studies, and running pilot tests.• Developed, organized, and completed a variety of quality and capability studies for multiple parts in the plant• Collaborated with vendors and negotiated quotes, specifications, and sales for various equipment needs around the plant• Designed and drafted parts for machines and operations• Trained other CO-OPs how to use various equipment and processes throughout the plant

Bachelor'S Degree, Industrial And Systems Engineering

Master Of Arts (M.A.), Philosophy