Marcus Troy, Mba Email & Phone Number

Louisville, Kentucky, United States

As project manager tasked with managing the programs within various cities Business Improvement Districts.Establish and maintain client relationships with introducing innovative strategies and enhance established relationships to provide the best experience possible.Work with external partners within a Business Improvement District, implementing programming, and development of agreed upon contracting and services provide.Providing quality assurance of safety standards, program standards and contractual agreements. Continuing the immense cultural diversity that is a Block by Block's continued to enhance the districts that we serve. Overall as a project manager being an adapt and willing to adjust to constant change of an constantly evolving downtowns across the nation.

Minneapolis, Minnesota, United States

Oversight of the daily operations of the Safety, and Outreach teams in accordance to the Minneapolis Downtown Improvement District's organizational goals. Directly responsible for oversight of each team, and oversight of a team of shift supervisors . Responsible for quality assurance of the Safety and Outreach teams which provides Hospitality and Safety for the Minneapolis Downtown Improvement District which serves Downtown Minneapolis,. Provider of mentoring and guidance for all shift supervisors and Operations Supervisor of dispatch in each of their respective roles within the organization.

Greater Minneapolis-St. Paul Area

-Manage and Oversee 4+ park hosts for the The Commons in Downtown Minneapolis-Mentor and work to continually develop staff to be successful-Continually communicate with staff about Park Events, positive morale, while promoting excellent customer service for a high profile park in Minneapolis. -Create and promote a safe work environment, by best practice and continually training on workplace and employee safety.

Greater Minneapolis-St. Paul Area

• Assigned to an Allied Universal downtown account (Mayo Clinic Square), tasked with delivering effective customer relations that outline emergency policies and employee protocols at the client’s work-site. • Relay building policy and information to general public. • Assess threats to the day to day operation of the building, with the possibility of detaining and trespassing people, calling law enforcement and other agencies as needed. • Monitor computer programs to track employee entrances, exits, and building alarm systems.

Lemont Illinois

• Selected as 1 of 16 Minority Students to work in a pilot Dept. of Energy Program (Lab to Market Bootcamp) Tasked with carrying out the President of the United States My Brother’s Keeper Initiative of getting more minorities involved in entrepreneurship/start-ups and Technology Transfer.• Analyzed various forms of Intellectual Property (IP), and selecting one patented IP, and completing the process of developing a business model by validating all areas of business.• Created a pitch and pitch deck that was presented to Argonne’s Business Department, with the anticipation in continuing to attempt to commercialize their intellectual property. • Created a potential start-up business portfolio, with analysis of the IP’s market, customer interviews, and potential partners.

Washington D.C. Metro Area

- Responsible for student life and work development with the Washington Internship for Native Students (WINS)- Providing events based on student's background, and monitoring of academic progress towards the completion of the internship.-Providing mentorship and leadership throughout the program to help with struggles that often Native Students face during their Academic Journey.

Riverdale, Md

- View and identifying files that are subject to NIS review.- Identifying potential illegal trade of foreign pests, within the United States- Reviewing policy of the NIS compared to policies of each state, to make sure proper policy protocol is followed.

Rockville Md

• Researched faith organizations, presenting data of how to approach a diverse group of religious factions.• Developed draft list of faith based organizations willing to participate in the Office of Minority Health's disparity plan.• Concluded with developing and action strategy for HHS to work with Faith-based organizations

Minneapolis Mn

• Provided support and mediated requests from home mortgage consultants to underwriters, and RELS evaluation appraisers.• Processed document requests, assigning them to specific underwriters or into the RELS evaluation appraiser SharePoint portal.• Monitored accounts, often contacting home mortgage consultants or RELS appraisers to satisfy paperwork or appraiser documentation.

College Park, Md

• Developed a survey based on USDA view of Smuggling Interdiction and Trade Compliance (SITC) Mission Statement.• Conducted in-person and phone interviews of USDA employees and specific political officials.• Integrated survey into Survey Pro software, while sharing information with management on trends of employee’s attitudes towards the success of the organization.

Master Of Business Administration (M.B.A.), International Development, Non-Profit Managment

Ba, Business Administration - Theology

Activities and Societies: Men's Basketball,

Bible

Activities and Societies: Men's BasketballCollege Closed December 09 - Finances

Education record

Education record