• Supported the transformation of the methodologies of development and modernization of the technology stack.• Migration of the traditional datacenter to the cloud, experiencing the evolution of the traditional architecture, IaaS and eventually PaaS.• Participated and sponsored the annual participation of important resources of the company in the tech expos of Amazon Web Services (Las Vegas), targeting technical evolution and the search for innovation through inspiration on how the largest companies of the world were doing (Netflix, Amazon etc.).• Co-creation of the cloud storage application done directly with the consultant Google product team.• Attended “company tours” at the Silicon Valley to choose and hire the company responsible for the development of apps, searching within the top 5 companies of the world to develop the main app of the company, starring the company’s own brand “HERO” and starting to serve also B2C clients, besides the traditional B2B2C (white label solution with the largest telcos);• Support and participation during the implementation of the Agile Methodologies and Process Management for the projects and other company initiatives.• Strategic structure maturation along with the expressive company growth, forming and growing teams of BI, infrastructure, QA, Security and Projects, implementing quality control and availability, as well as the KPIs of the project deliveries.• From April/2019, after incorporating the products area, I delivered the measurable improvement of the quality of the products and their respective scores in the app stores, which were done after analyzing the root causes of the end users’ complaints directly with the client area and coordinating the fixes necessary.• Leadership on the implementation of goals and KPIs to help track the transition to agile methodology.

• Structuring and implementation of the first systems and integrations of the company with its biggest clients (the largest 4 telcos of the country).• Hiring and formation of the first teams of the company, to create and support the internal and external infrastructures.• Implementation of the first KPI’s for tracking of the sales system, conversions and daily goals related to the engagement of the end users and the use of the apps.• Budged management and contracting of all the systems and devices necessary for the start of the company (oct/2009) and growth, including datacenter, network and supporting systems.• Orchestration and customization of the security apps, dealing directly with the international system vendors and the client stakeholders, coordinating all activities with the telco companies up to the final validated delivery of the security products with the clients, using their own brands (Vivo Protege, Tim Segurança Digital, Oi Segurança, GVT Protect, among others).