Marcus Van Hassel Email & Phone Number

Mesa, Arizona, United States

■ Assists in the design, development, build, and customization of ServiceNow applications.■ Provides support to end users and ensures efficient operation of the system.■ Collaborates with stakeholders to develop and maintain workflows.■ Resolves issues and conducts testing of systems and applications.■ Stays updated with industry trends and integrates new features and functionalities.■ Manages the Configuration Management Database (CMDB) using ServiceNow ITSM AssetManagement.■ Implements asset management processes and maintains accurate asset records.■ Contributes to achieving efficient and streamlined operations.

Mesa, Arizona, United States

■ Manages image, setup, troubleshooting, and maintenance of Apple and PC devices.■ Provides user support and technology management for over 2000 devices.■ Utilizes JAMF Pro / MECM for software deployment.■ Configures devices to meet MCC's specific requirements.■ Oversees deployment and maintenance of devices across MCC campuses.■ Ensures devices are up to date with the latest software and configurations.■ Deploys software efficiently using JAMF Pro / MECM.■ Offers exceptional technical support and resolves hardware and software issues promptly.Provides comprehensive technical support to the department.■ Assists users in troubleshooting and diagnosing hardware, software, and multimedia issues.■ Installs and sets up computer hardware, software, and media equipment.■ Collaborates on technology support projects to improve processes and implement newtechnologies.■ Maintains computer and media equipment to ensure optimal performance.■ Possesses excellent communication skills and the ability to work effectively with diversestakeholders.■ Excels in explaining technical concepts to non-technical users.

Mesa, Arizona, United States

Ensures smooth department operations and provides exceptional service to students and staff.■ Handles ticket and phone escalations, resolving issues and providing effective solutions.■ Processes electronic record and form submissions with accuracy and efficiency.■ Provides leadership, training, and supervision to new hires.■ Contributes to the development and implementation of a new A&R Contact Center.■ Demonstrates attention to detail, organizational skills, and a customer-centric approach.■ Adaptable and able to multitask in fast-paced environments.

Mesa, Arizona, United States

■ Provides leadership, training, and supervision for front counter services and staff.■ Serves as the first point of contact for current and prospective students.■ Delivers exceptional customer service to students, employees, and the public.■ Offers accurate information, addresses inquiries, and guides students through enrollmentprocesses.■ Builds positive relationships and maintains a professional and engaging front desk experience.■ Demonstrates strong interpersonal and communication skills.■ Adaptable, resourceful, and capable of multitasking with attention to detail and organizationalabilities.

Mesa, Arizona, United States

Ensures efficient enrollment processes and provides exceptional student support.■ Manages processing and distribution of official records, ensuring compliance with FERPAregulations.■ Offers aid and support to students in complex admission and records situations.■ Provides comprehensive one-stop support for admissions, registration, financial aid, and more.■ Delivers exceptional customer service, promptly addressing inquiries and creating a positiveenvironment.■ Triage and referral expertise in helping students navigate enrollment challenges.■ Performs precise data entry and troubleshooting support.■ Detail-oriented professional with strong organizational, interpersonal, and communication skills.

Mesa, Arizona, United States

■ Dedicated Enrollment Services Specialist ensuring efficient enrollment processes andexceptional student support.■ Expertise in processing and distributing official records while maintaining FERPA compliance.■ Assists students with complex admission and records situations, providing guidance andensuring their needs are met.■ One-stop support for admissions, registration, financial aid, records, quick advising, and cashierservices.■ Delivers exceptional customer service, promptly addressing inquiries and creating a positiveenvironment.■ Proficient in triaging student needs and making appropriate referrals.■ Performs precise data entry and provides troubleshooting support.■ Detail-oriented with strong organizational, interpersonal, and communication skills.

Ahwatukee, Arizona, United States

■ Committed to delivering exceptional service and creating a memorable guest experience.■ Ensures consistent drink quality by following established recipes and guidelines.■ Maintains a clean, safe, and sanitary work environment.■ Possesses comprehensive menu knowledge and confidently makes recommendations.■ Utilizes suggestive selling techniques to enhance the guest experience and increase sales.■ Manages orders efficiently, ensuring customer satisfaction and seamless service.■ Adheres to alcohol consumption policies for a safe and enjoyable environment.■ Responsible for inventory management and stock control.■ Dedicated to providing exceptional service and ensuring guest satisfaction.

Associate'S Degree, Art/Art Studies, General

Certificate In Practical Nursing, Practical Nursing, Vocational Nursing And Nursing Assistants