Marcus Vega Email & Phone Number

Anaheim, California, United States

Anaheim, California, United States

• Built and maintained relationships with nonprofit organizations, corporations, professional sports teams, youth, and governmental entities (police, firefighters, welfare programs, schools, and hospitals). • Influenced and served our team, youth, city, and guest through our Chick-fil-A way & Hospitality. • Represented a well-known brand within Orange County, that serves over 1,000 guests daily, and increased our representation of Chick-fil-A in Orange County. Utilized my influence on growing & mentor our team members & future leaders.• Marketed our brand via public relations, marketing, promotions, sponsorships, and social media (Instagram, Facebook, Tik-Tok), posters, e-mail marketing, inserts, banners, billboards and personally being a brand figure of Chick-fil-A. • Concurrently as Catering Director improved sales by 20%, while still providing our Chick-fil-A hospitality and influence. • Managed and organized multiple catering orders (within the same day); from cold calling, building business relationships, and organizing deliveries & set-up. • Created a team/business that grew from $1,000 to $52,000 in monthly sales; accounted for profit to our primary revenue stream. • Constructed a team of 12 plus employees for delivery, within a fast-paced environment and excelled in Catering and Community Relations responsibilities. (Hired, trained, scheduled, and mentored our team members, trainers, and our delivery drivers as well).• Developed and created our first ever Social Media Internship Program (Only Chick-fil-A in California) • Strong organizational skills, with the ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment. • Outstanding interpersonal and communication/presentation skills, with the ability to partner well with other cross-functional team members and interface effectively with all levels of management and even execute company, community, and promotional events.

Inglewood, California, United States

• Assisted with ticket mobile issues, guest hospitality, guest service issues, and serving our team. • Represented the organization professionally on and off the field, providing hospitality and wayfinding to our pro-athletes, celebrities, staff, and guest interactions.• Reliably lead & managed our team during Super Bowl, NFL Honors, Divisional Championship, and Season Games.

United States

•Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. • Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing. •Schedule and assist with various types of meetings; scheduling and create agendas for internal department meetings and partner/executive meetings - coordination and sending invites, book conference rooms, reserve technical support, provide WebEx/BlueJeans details, and send/printing agendas. • Proficient in word processing, property management software (preferably Yardi and/or On-Site), and spreadsheet management programs in order to complete required reports and employment documents. • Maintain strong mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percent to complete financial records, budgets, and other fiscal reporting information. • Proficient and fluent in using the internet for marketing, advertising, and sales-related circumstances, including using Craigslist, Instagram, Yelp, Google, and other search engines. • Managed the community & was capable to attend to resident issues and deescalated incidents.• Strong partnering skills and ability to influence internal stake holders and drive efficient decision- making. • Demonstrated ability to be flexible while detail oriented; ability to balance conflicting organizational priorities with the ability to lead and drive results. • Out-of-box problem solver with the ability to bring groups together for rapid resolution.

Orange County, California Area

• Educated guest and helped to the fullest extent possible; Awarded Prestige Guest Service.• Key holder within 3 months of employment; Also became a Store Manager Leader for 6 months.• Excelled in sales, reservations, memberships, and trades; lead my store to record setting impact and was acknowledged by the CEO. • Enlarged our brand through partnerships with various companies to hold big release events and community engagements to strengthen our brand image and presence in our community. • Provided best-in- class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions; recommend additional items as appropriate; and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide best-in-class guest service• Supported the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business• Communicated clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives were implemented according to plan• Protected company assets through effective inventory control and loss prevention practices.• Managed all in-store merchandising activity and stock levels; communicated all shortages, recorded discrepancies and out of stock issues to the District Leader and Regional Loss Prevention Leader• Developed store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines through training, presentation, and coaching. • Ensure strategy and assortment execution align with constantly changing guest demands through consistent rigorous analysis of SKU level performance. Review weekly sales performance at a Division/Site/Department/Class/SKU/Profit level.

Costa Mesa, California

Digital Media Marketing:• Social Media Marketing (Facebook, Instagram)• Email Marketing (MailChimp, Klaviyo)• Content Calendar

• A reliable team member that constantly engaged on the sales floor, set up shop walls, floor sets, and shipment.• Customer service ready at all times and was always available for my team and guest.• Assisted the Merchandise Planning team with financial planning, which tied with merchandising strategies towards increasing profit and visual representation of brands. • Managed a campaign (tracking with CRM) that coordinated with corporate.

• Collaborated with companies such as Hotel Tonight, Daisy, Vizio, and Cal Beef.• Created and designed content within platforms such as social media post that were approved by the clients.• Mastered Photoshop and Adobe Illustrator/Design • Developed an optimal posting schedule, while considering web traffic and customer engagement metrics.• Oversaw social media accounts and aimed to sustain readers curiosity, promote the brand and create buzz. • Actively engaged with customers and fans; resharing their content, commenting on their content, responding to their comments or displeases.• Managed the Cal Beef account; was the liaison between our team and client.

• Integrated and interacted member of L.A Galaxy’s medical staff that assisted professional athletes off the field. • Maintained a positive and professional manner with the fans, team and managers.

• Advertised and marketed the business, set up appointments, took inventory, provided customer service, employee training and created business cards/ads.• Employees human resource; to follow policies, safety procedures and overview of state regulations. •Managed the portfolio of my business and brand through community engagement and business to business relationships.

Bachelor Of Business Administration - Bba, Communications

Master Of Business Administration - Mba, Marketing