• 10 years of leading software projects and business analysis on the Salesforce platform improving the business operations in manufacturing, service, quality, warranty, and healthcare consulting spaces• Specialized in Service Cloud, Field Service, and Salesforce process automation, Einstein Analytics • 3x Salesforce Certified: Salesforce Administrator, Salesforce Platform Certified App Builder, Platform Developer I• Expert in development process improvement and implementing an effective SDLC management• Speaker [Salesforce Chicago Connections (2019, 2022), Salesforce Dreamforce (2018)]
Listed skills include Cross Functional Team Leadership, Business Analysis, Process Improvement, Healthcare, and 23 others.