Experienced technical Support/Product Manager developing, manufacturing, and supporting products and customers from all around the world for the GRC / GFRC industry. Customer support is very important to me. It is essential that all customers receive a high level of support, no matter their location. Support given by any means necessary via telephone, email, video call, remote access and site visits.Profile -Love to travel the world, enjoy all sports and playing especially football, golf and general training.-Enjoy meeting customers and people in the industry -Self-driven-Can do attitude -Focused on high quality-Always looking for new developmentsKey Responsibilities -On-site commissioning of Equipment-Training & Demonstration for customers-Development of product support documents/media-Development of new products-Collecting customer feedback-Procurement of components-Adherence to company quality procedures, health and safety policy-Training customers in operation, maintenance and production techniques to GRCA standardsA few key achievements Design – Development- Installation- Commissioning of GRC/GFRC semi-automated batching plant module system(s) Design – Development – manufacture Liquids Dosing System by weight Bag and Bucket calibration aid for GRC/GFRC spray stations