Marcus Waller Email & Phone Number

Cannon Afb, Nm

27 Spec Ops Comm Sq, (Afsoc) Cannon Afb, Nm

Tampa/St. Petersburg, Florida Area

Leads team of 5 military, civilian, and contract personnel to troubleshoot NIPR/SIPR networks for five Joint Squadrons(700 personnel). Maintains/accounts for $700K+ in encryption equipment; ensures data/voice security for network/domain users. Manages the build/configuration and maintenance of desktop, laptop, Thin Clients, VoIP, and Tandberg systems for JCSE's in garrison and forward deployed personnel. Coordinates/supports all JCSE critical Flag-Level officer Video Teleconference setups to communicate with Combatant/Major Command Headquarters. Maintains/manages the operational use of Iridium Satellite, Garmin GPS, and SPOT tracking devices, also coordinates the repair/maintenance. Tracks client issues through Remedy/WOMS ticketing systems and manages user provisioning within Active Director.Other Titles:COMSEC RESPONSIBILITY OFFICER (CRO)TELEPHONE CONTROL OFFICER (TCO)EQUIPMENT CUSTODIAN (EC)VIDEO TELECONFERENCE TECHNICIANHELP DESK TECHNICIAN

Manages the installation, repair and maintenance of telephone switching systems, telephone subsets, telephone key systems, data transmission media systems circuitry, T-carrier, fiber-optic end equipment, modems, multiplexers, line drivers; and associated hardware supporting command, control, communications, and computer (C4) systems. Installs, removes, refurbishes, maintains, tests, and troubleshoots these systems, equipment items, and associated hardware. Monitors and analyzes the performance of these switching systems, equipment items, and associated hardware. Manages supporting C4 systems. Knowledge is mandatory of maintenance management practices; telephony fundamentals; electronic principles, including theory of solid-state components, digital techniques, and copper core and fiber-optic transmission principles applying to telephone switching systems; T-carrier; fiber-optic modems; multiplexers, line drivers, and associated hardware; telephone wiring practice; and CSIRs: project and circuit diagram interpretation, digital translation, installation procedures, high reliability soldering techniques, and test equipment and special tools required for installation and maintenance actions on these systems.

Spangdahlem Ab, Germany

Provide Telecommunication support to 52nd Fighter Wing Spangdahlem / Bitburg AB personnel. Installed and or maintained, 1A2 Key Systems, ITT Cortelco 3100 Electronic Telephone Systems, Norstar MICS Phone System - NT7B53 / Norstar 3x8 Phone System - NT5B05 / Norstar CICS Phone System - NT7B58 and Nortel MSL-100 switching system. Responsible for providing circuit paths for Primary/Secondary Emergency Crash Phones, Advantar Security Alarm Systems, and Giant Voice Public Alert Speaker Systems.

Bachelor'S Of Science In Information Technology, Information Systems

Associate Of Science (A.S.) In Information Systems Technology, 3.6