Marcus Ward Email & Phone Number

I've been in the Water Industry for over 33 years with South West Water. Before joining the company I'm a qualified City and Guilds Plumbing and Heating Engineer. Professional Qualifications: HNC Water Operations with Management Positions held in SWW which are as follows:Water Distribution InspectorOperations & Maintenance TechnicianTeam ManagerService Support ManagerCustomer Support RepCustomer Resolution ManagerExecutive Liaison Customer Field ManagerStrategic Network Supporting Role (Current)Water Loss Team - Customer Leakage Resolution Officer Water Loss Team - Customer Leakage Resolution Manager (Current)My new role within the Water Loss Team involves Enforcement and Resolution of Household and Non Household private water leakageMy previous role is a Executive Liaison Customer Field Manager and visit customers to resolve their queries or complaints. Experienced in supporting and identifying vulnerable customers, resolving Drinking Water, Waste Water, Billing and Developer Services queries. Experience in Process Management and Training. Also experienced in the use of ISCADA and it’s use within the Drinking Water Supply Network and Strategic Network Support Role Twitter: Marcus Ward ‪@SWWOracle ‬

Listed skills include Smart Metering, Project Management, Sewer, Water Management, and 12 others.