Marcus Wendel

Marcus Wendel Email and Phone Number

Head of Market @ Ellevio AB
Stockholm, SE
Marcus Wendel's Location
Greater Stockholm Metropolitan Area, Sweden
Marcus Wendel's Contact Details

Marcus Wendel work email

Marcus Wendel personal email

About Marcus Wendel

25 years of experience from leadership positions, business development and project management in customer management, outsourcing, telecommunications, media and energy. Passionate about customers, people and improvement. Specialties: Customer ExperienceCustomer ManagementCustomer SuccessCustomer ServiceCustomer RelationsCustomer SatisfactionCRMProject ManagementProgram ManagementClient ManagementAccount ManagementVendor ManagementOmni-channelCustomer TouchpointsSalesRetentionCustomer Life Cycle ManagementDigital transformationInnovationCustomer Communications

Marcus Wendel's Current Company Details
Ellevio AB

Ellevio Ab

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Head of Market
Stockholm, SE
Marcus Wendel Work Experience Details
  • Ellevio Ab
    Head Of Market
    Ellevio Ab
    Stockholm, Se
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  • Znugle
    Co-Founder And Board Member
    Znugle Mar 2023 - Present
    Greater Stockholm Metropolitan Area
    View
  • Ellevio Ab
    Head Of Market
    Ellevio Ab Aug 2019 - Present
    Greater Stockholm Metropolitan Area
    View
  • Iesa Ltd
    Country Manager Sweden / Client Relationship Manager
    Iesa Ltd Mar 2018 - Aug 2019
    Stockholm County, Sweden
    View
  • Customation Consulting Ab
    Senior Consultant
    Customation Consulting Ab Jan 2018 - Mar 2018
    Stockholm, Sweden
  • Canal Digital
    Director Customer Experience
    Canal Digital Oct 2011 - Dec 2017
    Stockholm, Sweden
    Member of the Senior Management Team. Areas of responsibility include Customer Satisfaction, Customer Service Operations, Customer Experience, Customer Life Cycle Management, Customer Relations, CRM, Customer Touchpoints, Sales to existing customers and Retention.
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  • Canal Digital
    Customer Service Manager
    Canal Digital Jan 2010 - Oct 2011
    Managed Customer Service Operations including vendor relations, budgeting, Key Performance Indicators and team staff
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  • Teleperformance
    Client Manager
    Teleperformance Feb 2005 - Jan 2010
    Managed client accounts in the B2B and B2C markets. Areas of expertise include Telemarketing, Customer Service, Inbound, Outbound, First Line, Second Line, Sales, Retention and Technical support.
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  • Nch
    Regional Sales Executive
    Nch 2003 - 2004
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  • Telia Prosoft/Ki Consulting
    Project Manager/Business Consultant
    Telia Prosoft/Ki Consulting 2000 - 2002
  • At&T-Unisource Communications Services / Aucs / Infonet
    Teamleader
    At&T-Unisource Communications Services / Aucs / Infonet 1997 - 2000

Marcus Wendel Skills

Crm Outsourcing Customer Experience Customer Satisfaction Customer Retention Telecommunications Customer Service Business Development Project Management Call Centers Leadership Team Management Vendor Management Account Management B2b Customer Service Operations Program Management Strategy Telemarketing Budgets Sales Process Mobile Devices Product Management Sales Inbound Marketing Technical Support Team Leadership Customer Relationship Management Management Business Process Outsourcing Management Consulting Negotiation Business Strategy Change Management Digital Transformation Sales Management Customer Communication Customer Insight Data Analysis Digital Strategy Customer Success Digital Tv Telecommunications Billing Key Account Management Leader Business Turn Arounds Customer Journey Mapping Marketing Automation Market Research Marketing

Marcus Wendel Education Details

Frequently Asked Questions about Marcus Wendel

What company does Marcus Wendel work for?

Marcus Wendel works for Ellevio Ab

What is Marcus Wendel's role at the current company?

Marcus Wendel's current role is Head of Market.

What is Marcus Wendel's email address?

Marcus Wendel's email address is ma****@****ail.com

What schools did Marcus Wendel attend?

Marcus Wendel attended University Of North Dakota, Kärrtorps Gymnasium, Griggs County Central.

What skills is Marcus Wendel known for?

Marcus Wendel has skills like Crm, Outsourcing, Customer Experience, Customer Satisfaction, Customer Retention, Telecommunications, Customer Service, Business Development, Project Management, Call Centers, Leadership, Team Management.

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