Marcus Whitehurst Email & Phone Number

United States

Virginia, United States

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction

Honesdale, Pennsylvania, United States

• Designed and implemented company COVID-19 response measures.
• Developed training content, activities, discussion and exercises to train staff in appropriate COVID-19 protocol and monitoring practices.
• Oversaw, managed and evaluated policy effectiveness addressed policy corrections and updates as needed.
• Responsible for direct incident management and implementation of response plan protocol when required.
• Coordinated with key stakeholders such as medical team, departmental directors and CEO to ensure appropriate follow was performed maintaining the highest organizational standards.
• Responsible for owning and driving supply chain for appropriate medical supplies and PPE for staff and customers.

El Paso, Texas

• Responsible for continuous process improvement through root - cause analysis. Human Resources support.
• Responsible for the development and implementation of payroll operations policies to ensure that the company is in compliance with all state and federal regulations.
• Managed payroll financial and accounting processes for the organization so that payroll and benefit reporting activities are accurate, timely, funded properly, cost-effective, and business and employee sensitive.
• Maintained financial accounting and controls associated with the payroll system and benefit plans in a multi-state environment.
• Analyzed and evaluated services, coverage and options available through insurance and investment companies to determine programs that best meet the needs of the organization
• Processed monthly billings from insurance providers; reviewed for accuracy, codes and payment

San Jose, CA

• Manages site development and growth initiatives by connecting with community, schools and parents to advertise and increase enrollment.
• Drives full-cycle human resource activities including recruitment, onboarding, training, management, and evaluation.
• Responsible for camper engagement and assimilation initiatives through new camper orientation, conflict resolution, and parent inclusion programs.

Las Vegas, Nevada Area

• Push recruitment initiatives forward by partnering closely with managers to understand staffing and operational needs and develop recruitment strategies to source and secure qualified candidates for multisite locations.
• Conducts the candidate selection process through coordination of first and second interviews; extend employment offers and negotiated contracts according to established procedures across the entire organization.
• Consistently meet and exceed high-volume recruitment requirements in a fast-paced environment using multiple sources including: social media, search engines, job boards, networking, referrals, cold calling, the.
• Developed and implemented applicant tracking protocol for HR team for reporting and status updates.

Chester, NJ

• Assistant Director (2012 – 2017)/Group Leader/Division Director (2005 – 2012)
• Push recruitment initiatives forward by partnering closely with managers to understand staffing and operational needs and develop recruitment strategies to source and secure qualified candidates.
• Improve operations with structured roadmaps and implementation of change programs and policies to drive annual goals in training, compensation structures, incentives and new-employee orientation.
• Safeguard the organization by managing the employee manuals, updating regular to ensure coverage on issues including disciplinary procedures, code of conduct and emergency situation response protocols.
• Increase transparency into business outcomes with regression and predictive modeling, factor analysis, data mining, text analytics, survey sampling and data collection strategies to analyze metrics and results.
• Demonstrate commitment to professionals by identifying the needs of candidates and matching them to the needs of the organization to properly “sell” positions to qualified, passive candidates.

Bachelors Of Science, Psychology & Criminal Justice

Master'S Of Science, Industrial And Organizational Psychology