Implementation Director
CurrentLead a team of 20 tenured implementation managersStrategic oversight of 180 large national accountsPartner with leaders across the organization for successExecute enterprise goals and objectives
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@cigna.com
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Marcus Whitfield is listed as Implementation Director at Cigna at Cigna, based in Signal Mountain, Tennessee, United States. AeroLeads shows a work email signal at cigna.com and a matched LinkedIn profile for Marcus Whitfield.
Marcus Whitfield previously worked as Implementation Director at Cigna and Implementation Manager at Cigna. Marcus Whitfield holds Bachelor Of Arts (Ba), Communication from Lee University.
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15+ years of experience in Benefits, Client Service and People Management. I'm passionate about people, from our incredible clients and customers to the tenured team I lead.
Listed skills include Onboarding, Employee Benefits, Employee Relations, Benefits Administration, and 17 others.
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Lead a team of 20 tenured implementation managersStrategic oversight of 180 large national accountsPartner with leaders across the organization for successExecute enterprise goals and objectives
Facilitated meetings for new and existing national account clients Project managed a team of experts in 11 departments including benefits, enrollment, billing and bankingCommunicated deliverables and deadlines to clients, consultants and internal partnersMentored and coached team members new to the role
Presented health plan options to assigned clients as a subject matter expertPiloted innovative process to decrease implementation cycle time by 30%Developed database storage solutions accessible across the organization
Reviewed and analyzed implementation materials to load customer service system & dental claim systemCoordinated information and responded to questions from clients and customersNegotiated deliverables with internal partnersPromoted to senior analyst after one year
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Marcus Whitfield works for Cigna.
Marcus Whitfield is listed as Implementation Director at Cigna at Cigna.
AeroLeads has found 2 work email signals at @cigna.com for Marcus Whitfield at Cigna.
Marcus Whitfield is based in Signal Mountain, Tennessee, United States while working with Cigna.
Marcus Whitfield has worked for Cigna.
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Marcus Whitfield holds Bachelor Of Arts (Ba), Communication from Lee University.
Marcus Whitfield is listed with skills including Onboarding, Employee Benefits, Employee Relations, Benefits Administration, Customer Service, Fitness, Leadership, and Microsoft Excel.
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