Marcus Whitmore Email & Phone Number

Brea, California, United States

Garden Grove, California, United States

• Inspired, motivated, and developed Team Leaders and provided them with clear career paths• Coached Team Leaders by leading by example, training, delegating, and sometimes counseling the team• Performed all aspects of Front Desk operations such as guest interactions, new member sign-ups, facility cleanliness, retail presentation, point of sale transactions and phone inquiries• Managed all scheduling for team members' weekly schedules• Scheduled weekly interviews to fulfill the growing demand of the company • Recruited and developed team members • Oversight of Inventory and Facility Maintenance• Ensured Payroll was submitted properly and in a timely manner• Facilitated the presentation of Chuze Fitness facilities, amenities, and personal training through knowledge, strong communication skills, cleanliness and most of all personal connections• Produced a plan of action with Chuze Management to identify weekly challenges at the club and district level• Implement creative approaches to help Team Members reach monthly goals and decreased member outstanding past due balances• Enforced conflict resolution and negotiating skills for staff and members on a day-to-day basis to ensure membership satisfaction• Integrated Chuze Fitness standards through customer service by upholding the culture of “Less Attitude. More Fitness” which resulted in building a successful fitness center in today's fitness industry

Education record

Education record