• Responsible for management and delivery of security services to the business through a mix of Federal and Contracting Staff. • Provide IT project consulting, stakeholder engagement, and team development.• Implemented new engagement model that drives better integration of security services with business objectives. • Changed perception of security being a hindrance and increased customer satisfaction.• Responsible for business integration and technology solutions, that enabled… Show more • Responsible for management and delivery of security services to the business through a mix of Federal and Contracting Staff. • Provide IT project consulting, stakeholder engagement, and team development.• Implemented new engagement model that drives better integration of security services with business objectives. • Changed perception of security being a hindrance and increased customer satisfaction.• Responsible for business integration and technology solutions, that enabled the organization to move from reacting to security events to detecting and preventing security events. • Designed and implemented reporting to provide stakeholders with a monthly scorecard of security, changed customer engagement from "informed" to target level of "engaged." • Optimized change management resulting in a 100% reduction in major outages, increased customer confidence and faster delivery of solutions. • Lead bi-weekly meetings with project managers to track ongoing projects and ensure integration among projects, coordination of staff resources, and detection of scope changes. • Conducted security audits, and implemented improved controls and processes. • Established security policies and procedures, and conducted security education for executive management, and IT staff Show less

• Directly interfaces with business leaders across the services, education and customer success organization, insuring the operational needs of our lines of business are being met• Responsible for management and operational control of the support team across all premium service offerings• Work closely with Finance team on monthly and quarterly billing, budgeting cycles and ongoing operational needs• Drive ongoing projects across support organization to improve processes, document… Show more • Directly interfaces with business leaders across the services, education and customer success organization, insuring the operational needs of our lines of business are being met• Responsible for management and operational control of the support team across all premium service offerings• Work closely with Finance team on monthly and quarterly billing, budgeting cycles and ongoing operational needs• Drive ongoing projects across support organization to improve processes, document and enforce policies Show less

Leads the overall planning, costing, design, development, integration and implementation of IT systems and software which support the delivery of IT services within the Research and Innovative Technology Administration (RITA) program offices. Prepares and performs network systems analysis and planning. Produces capacity plans; Documents and validates the need for increases or reductions in software and hardware. Negotiates service level agreements/contracts. Serves as Contracting… Show more Leads the overall planning, costing, design, development, integration and implementation of IT systems and software which support the delivery of IT services within the Research and Innovative Technology Administration (RITA) program offices. Prepares and performs network systems analysis and planning. Produces capacity plans; Documents and validates the need for increases or reductions in software and hardware. Negotiates service level agreements/contracts. Serves as Contracting Representative by monitoring service contracts, provides oversight and reports findings. Performs broad based assessments of contractor performance and work products to proactively identify trends and potential problems areas. Participates in network systems analysis and planning. Responsible for the planning, programming, budgeting, directing, coordinating, reviewing and execution of network infrastructure administration in conjunctions with DOT IT Shared Services (ITSS). Serves as a member of technical community working groups as a representative of RITA/DOT. Prepares and or edits reports, briefing, research papers, etc. to convey information on RITA network operations. Responds to reports and briefings including assistance in investigating and resolving complex technical issues. Show less

Provided Cyber Defense support for over 25,000 users and several DoD Networks. Responsible for the integration with J3 on all IM/IT and Cyber operations. Provided technical guidance on all Defensive Cyber Operation (DCO) matters and developed Cyber policies and procedures. Worked with J6 to perform Computer Network Defense (CND)/Network Operations (NETOPS) tool employment, event correlation, trends and analysis for observed and unobserved threat \ activity. Conducted DCO measures and… Show more Provided Cyber Defense support for over 25,000 users and several DoD Networks. Responsible for the integration with J3 on all IM/IT and Cyber operations. Provided technical guidance on all Defensive Cyber Operation (DCO) matters and developed Cyber policies and procedures. Worked with J6 to perform Computer Network Defense (CND)/Network Operations (NETOPS) tool employment, event correlation, trends and analysis for observed and unobserved threat \ activity. Conducted DCO measures and countermeasures in order to increase the overall network defense security posture. Selected as the USFOR-A IAPM (Information Assurance Program manager) over 10 other officers in my organization, were I developed, implemented and enforced USFOR-A (United States Forces- Afghanistan) and DOD cybersecurity policies throughout the CJOA (Central Command Joint Operating Area). Conducted cybersecurity assessment audits against various systems for compliance and enhancing cybersecurity posture. Communicated audit results, developed and tracked corrective efforts. Maintained an active Network Security violation program for Cross Domain Violations (CDV), Negligent Discharge of Classified Information (NDCI). Spearhead detection, reporting, remediation and disposition of network incidents. Engaged military and executive leadership at all levels via verbal or written communications. Tracked and ensured implementation and resolution of Network Investigative Actions (NIA), FRAGOs, and Block Lists as directed by higher headquarters. Provided recommendations to Authorizing Official regarding requests for exceptions to or deviation from standard cybersecurity practices. Prepared various request documents, proof and finalize recommendations before forwarding to Authorizing Official for approval. Show less

Manage a Cyber Assistance Team-Afghanistan (CAT-A) consisting of four Soldiers for the Army’s Computer Defense Assistance Program (CDAP). Provide client with a snapshot of the health and security of their network by using a various array network scanning tools to include Nmap, Nessus and NSA provided products. Conduct risk assessments and collaborate with clients to provide recommendations regarding critical infrastructure and network security operations enhancements. Ensure information… Show more Manage a Cyber Assistance Team-Afghanistan (CAT-A) consisting of four Soldiers for the Army’s Computer Defense Assistance Program (CDAP). Provide client with a snapshot of the health and security of their network by using a various array network scanning tools to include Nmap, Nessus and NSA provided products. Conduct risk assessments and collaborate with clients to provide recommendations regarding critical infrastructure and network security operations enhancements. Ensure information assurance by transmitting secure data between classified systems; perform ethical hacking, malware reverse engineering, penetration testing. Identified weaknesses in Army Strategic Networks configurations while performing system requirement analysis. Monitor internal and external networks for breaches and vulnerability; conduct ethical hacking and forensic analytics. Research trends in information and data security, Develop, apply and evaluate internal security protocols. Update, maintain and manage security systems, including firewall, anti-virus, and data encryption programs and software. Train management and IA workforce on use of tools and how to remediate issues and security protocol. Ensure compliance with privacy rules and other relevant legislation. Show less

Is the principal civilian responsible for the complete automation of an Army Reserve Training Division. Develops automation strategies, support documentation, and systems policies for DRC; manages processes, programs, and automated sub-systems. Analyzes automation needs based on oscillating mission requirements; evaluates automation alternatives and maintains existing automation assets as well as training programs for end-users. Analyzes software applications spanning the following… Show more Is the principal civilian responsible for the complete automation of an Army Reserve Training Division. Develops automation strategies, support documentation, and systems policies for DRC; manages processes, programs, and automated sub-systems. Analyzes automation needs based on oscillating mission requirements; evaluates automation alternatives and maintains existing automation assets as well as training programs for end-users. Analyzes software applications spanning the following functional areas: personnel, logistics, training, budgeting, and facilities management. Provides oversight of all IM/IT operations to include resources, equipment, and hardware with tasking authority to direct changes in operating methods, reporting requirements, and status of activities. Drafts logical and physical program diagrams and flow charts, assembles data, tests and debugs programs; installing refined product. Plans, programs, and manages resources based on Extensive knowledge of Federal, DoD, Army and Agency policies, rules, and regulations in regards to data element standardization, inclusive of Army ADP standards. Plans work requirements and personnel needs based on existing or anticipated operational requirements that affect office operations or changes in manpower and funds availability. Recommends changes to the Director for approval and potential region-wide implementation. Distributes work as necessary to ensure effective and expeditious accomplishment of priorities without adverse effect on regular and recurring work. Assures uniform application of all administrative and operating policies and procedures and coordinates all related responsibilities. Resolves problems encountered in day-to-day operations. Provides guidance, advice, and/or renders decisions on specific operations on a continued basis through spot checks of work in progress, review of completed work, and results obtained to assure maximum efficiency, economy, and effectiveness of operations. Show less

Supervises and manages information system assets associated with Automated Information Systems (AIS) and Internet Protocol (IP), and Local Area Networks (LAN). Plans, develops, implements, and tests a myriad of state-of-the-art, real- time voice and data tactical information systems. Leads personnel and sections in the management and training of Soldiers and Civilians on installation, administration, management, maintenance, operation, integration, securing, and troubleshooting of tactical AIS,… Show more Supervises and manages information system assets associated with Automated Information Systems (AIS) and Internet Protocol (IP), and Local Area Networks (LAN). Plans, develops, implements, and tests a myriad of state-of-the-art, real- time voice and data tactical information systems. Leads personnel and sections in the management and training of Soldiers and Civilians on installation, administration, management, maintenance, operation, integration, securing, and troubleshooting of tactical AIS, intranets, and video teleconferencing (VTC) systems. Performs system integration and administration, develops policy recommendations, creates and implements Information Assurance/Computer Network Defense (IA/CND) programs to protect and defend information, computers, and networks from disruption, denial of service, degradation, or destruction. Develops policy recommendations and advises commanders and staffs on planning, installing, administering, managing, maintaining, operating, integrating, and securing information systems on Army, Joint, Combined, and Coalition networks. Consults with users and considers existing problems, constraints, and capabilities and develops recommendations for system modifications. Uses existing programs when available, develops and implements new or modified programs or job streams to meet requirements. Develops procedures for and performs database backup, recovery and restoration from both internal and external media. Participates with and leads teams of functional proponents, system developers and database administrators to recommend data requirements, data models and system logical design components. Prepares information to support both documentation and oral presentations conducted by supervisors. Attends conferences, meetings, seminars, etc. either with the Supervisor or in the absence of the supervisor, represents the supervisor. Show less

Evaluated automation alternatives and maintained existing automation assets as well as training programs for end-Users. Participated in the establishment of appropriate infrastructure controls and management. Administered and maintained network, managed shared processing environments, and analyzed or designed systems, applications, and databases. Analyzed software applications spanning the following functional areas: personnel, logistics, training, budgeting, and facilities management.… Show more Evaluated automation alternatives and maintained existing automation assets as well as training programs for end-Users. Participated in the establishment of appropriate infrastructure controls and management. Administered and maintained network, managed shared processing environments, and analyzed or designed systems, applications, and databases. Analyzed software applications spanning the following functional areas: personnel, logistics, training, budgeting, and facilities management. Provided oversight of all IM/IT operations to include resources, equipment, and hardware with tasking authority to direct changes in operating methods, reporting requirements, and status of activities. Drafted logical and physical program diagrams and flow charts, assembled data, tests and debugs programs; installing refined product. Planed, programed, and managed resources based on Extensive knowledge of Federal, DoD, Army and Agency policies, rules, and regulations in regards to data element standardization, inclusive of Army ADP standards; advises and assisted system designers in fluctuating mission requirements. Identified problems, determining the relevance of information and utilizing sound judgment to generate solutions and make recommendations. Developed training requirements and course curricula, supervised training and maintained comprehensive training records for a Division-sized element. Applying elements, and codes to application environments. Provided a wide range of information systems specialist duties ranging from management responsibilities to technical responsibilities including computer hardware and software, telecommunications, system analysis, and computer programming. Planned work requirements and personnel needs based on existing or anticipated operational requirements that affect office operations or changes in manpower and funds availability. Recommended changes to the Director for approval and potential region-wide implementation. Show less

Local Area Network (LAN) and Wide Area Network (WAN) Systems Administrator, Information Management Officer (IMO), and Information Assurance Security Officer (IASO). Supervise, lead, or perform duties that pertain to planning, developing, implementing, and maintaining programs, polices, and procedures to protect the integrity and confidentiality of systems, networks, and data. Support 250 soldiers and manage four Army Non-Commissioned Officers (IMOs and IASOs)as a Tier 2 System Analyst.… Show more Local Area Network (LAN) and Wide Area Network (WAN) Systems Administrator, Information Management Officer (IMO), and Information Assurance Security Officer (IASO). Supervise, lead, or perform duties that pertain to planning, developing, implementing, and maintaining programs, polices, and procedures to protect the integrity and confidentiality of systems, networks, and data. Support 250 soldiers and manage four Army Non-Commissioned Officers (IMOs and IASOs)as a Tier 2 System Analyst. Manage on-site and remote network servers and workstations. Identify security vulnerabilities; conduct system security evaluations, audits, and reviews; install and configure antivirus software; and develop, implement, and coordinate operations with security officers, ensuring the protection and recovery of systems, services, and capabilities. Develop and maintain a comprehensive security contingency plan for system disaster recovery procedures, maintenance, and the quality control of processing and outputs. Install and test Commercial Off-the-Shelf software, conducting regular and recurring analysis. Provide input for the Command Operating Budget to fund existing and future IT requirements.KEY ACCOMPLISHMENTS: Developed and executed the Life Cycle Program replacement plan for an Army Headquarters unit and Battalion. Conducted the Information Systems Security portion of the 1st Battalion 309th Regiment’s Organizational Inspection Program, assessing critical operations, systems performance, and compliance with mandates, as well as recommending corrective measures and alternative methods. Create training manuals and Standard Operating Procedures, conducting group or one-on-one training on all supported software packages, as well as installing, maintaining, and troubleshooting hardware. Facilitated the relocation and installation of hardware and software for the Mobilization Assistance Teams at Fort Dix, NJ, analyzing buildings for LAN and telecommunications installation. Show less

Supervised 10 soldiers while deployed to Balad, Iraq. Installed, operated, troubleshot, and performed senior operator and systems administrator duties and unit-level maintenance on multi-functional/multi-user information processing systems, peripheral equipment, and auxiliary devices. Drafted technical documentation for program operation and maintenance. Conducted system studies and prepared multiple source report data and quality control information for proposals. Assisted less experienced… Show more Supervised 10 soldiers while deployed to Balad, Iraq. Installed, operated, troubleshot, and performed senior operator and systems administrator duties and unit-level maintenance on multi-functional/multi-user information processing systems, peripheral equipment, and auxiliary devices. Drafted technical documentation for program operation and maintenance. Conducted system studies and prepared multiple source report data and quality control information for proposals. Assisted less experienced soldiers in the installation, operation, and maintenance of information processing equipment. Designed, edited, and tested computer system programs, as well as assessed security authentication technologies. Installed, configured, and monitored LANs, WANs, hardware, and software. Provided customer and network administration services such as passwords, electronic mail accounts, and security. Directed the repair and maintenance of over 150 desktop and laptop computers. Managed the programming and maintenance of ultra high frequency radios. Coordinated the reconfiguration of the site’s layout to remove all points of failure. Developed procedures for quality assurance testing and provided customer service support, developing and maintaining relationships with customers of diverse needs. Administered the migration of over 150 desktops from Windows 2000 to Windows XP and 10 servers from Windows 2000 to Windows 2003. Show less

Managed the daily operational and technical activities within the Integration Department, including project direction and schedule requirements. Tested hardware and software, compiling test procedures for wireless communications platforms used by Sprint, Verizon, and various other global telecom organizations. Conducted feasibility studies to determine benefits of various system configurations to meet analysis results. Operated equipment at wireless development and integration labs valued at… Show more Managed the daily operational and technical activities within the Integration Department, including project direction and schedule requirements. Tested hardware and software, compiling test procedures for wireless communications platforms used by Sprint, Verizon, and various other global telecom organizations. Conducted feasibility studies to determine benefits of various system configurations to meet analysis results. Operated equipment at wireless development and integration labs valued at over $2 million; purchased all lab equipment for more than 40 users and their customers. Assisted in resource planning, ensuring access to necessary information, tools, and technology and in turn, exceeded set goals. Developed and proposed schedules for acceptance or pilot testing and implemented fielding plans. Created package software deliveries and developed installation scripts for Alcatel-Lucent software. Conducted wireless data new technology demonstrations for customers. Provided hands-on technical training to subordinates and peers; mentored and developed skills and competencies of team members, both locally and globally. Show less