• Managed and developed a team of 12+ Sales Representatives that inform and sell ADT security products to new homeowners from a provided lead list• Recruit, interview, hire, and coach Sales Representatives; training done in office with team building atmosphere and in market settings through 1 on 1 ride-alongs to keep team supported and motivated • Track and audit daily team sales, while maintaining weekly and monthly personal sales performance goals

Large Format • Managed and led a district of 12 Route Sales Representatives, Route Sales Associates and Full Time Merchandisers to exceed sales performance and execution across national retailers including Meijer, Kroger, Target, Walmart, and Sam’s Club: on average producing $10 million annually in sales • Generated over $11.5 million in sales volume in 2016, which supported a zone year end finish of $1 million better than sales plan• Supported and developed new talent through on boarding process as well as in the market training to enhance capabilities as a Certified Smith Systems Trainer Small Format • Led a district of 12 tenure Route Sales Representatives with over 400 accounts, generating on average over $6.2 million in sales volume annually. Continuously growing to prior year sales plan; time in role district has done over $20 million in sales• Strategically come up with “gap closing initiatives” to drive incremental sales and ensure the district is maximizing execution in the market; communicated weekly in 1 on 1 meetings with Route Sales Representatives to address any support needed to reach goals • Built relationships with independent store owners, as well as national retailers including Family Dollar, Dollar General, Speedway and 7-11 by doing daily store visits and making sure team is providing 100% signature service • Directed a special project “Project Grow” in an urban market to grow share by eliminating competition through upgrading and adding equipment in accounts; acquired immediate growth in 90% of the 50 accounts

• Supervised and regularly evaluated the performance of 10-15 student callers to collectively raise $3-4 million annually for Michigan State University• Trained new callers and provided regular feedback to help students improve communication skills and increase performance to acquire $153,017.25 from 1834 donations to date• Implemented creative strategies to increase and maintain productivity while motivating callers amongst other employees while creating weekly statistical and qualitative reports for professional staff based on monetary achievement and caller progress

• Responsible for contacting Michigan State University Alumni to bring awareness and gain support back to the campus for various programs while also mentoring incoming callers to help them transition into the program• Raised $18,670 from 276 alumni donors for different scholarships and study abroad opportunities for Michigan State students • Participated in philanthropy events such as Full Court Support which allows staff to host a sporting event to gain funding for local scholarships and less fortunate students desiring to attend Michigan State

• Earned a sense of sales and company management while overseeing branch operations with the branch manager in a high stress competitive environment of daily car rental• Generated and reestablished business from local body shops, dealerships, and corporate accounts through monthly marketing meetings for stronger long term relationships• Provided hassle free and over satisfying customer service in person and over the phone by answering questions, and picking up and dropping off customers to and from their homes• Offered and sold insurance coverage on car rentals through rental agreement contracts with customers; recognized for holding a $7.79 per car average throughout the internship regional goal was $8.50• Conducted and participated in community philanthropy as an intern which I was rewarded with additional scholarship check