Marcus Wright Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Provide emotionally supportive counselling for individuals of all, currently living through difficult situations or life transitions, including those living with mental health, developmental disabilities, and addictions
• Completed over 100 hours of training as a Crisis Hotline volunteer to support callers; focus given to topics including conflict and stress management, crisis intervention, communication, mental illness, and addictions
• Caller reassurance program: extensive experience providing telephone supportive counselling and crisis intervention to Seniors who are isolated and marginalized on a daily basis and live with mental illness.
• Online and Texting Crisis Support: selected to partake in the pilot group of volunteers to initiate the soft launch of ONTX through the Distress Centres of Toronto
• Provide crisis intervention and urgent suicide assessment to individuals in immediate risk of suicide on the 408 helpline and the Crisis Link Helpline - collaboration with TDC and Toronto Transit Commission
• Assisted in training newly recruited volunteers on the crisis line by modeling skills and strategies learned in training with real-life callers

Toronto, Canada Area

• Perform all supervision and personal care duties required by the residents during assigned shifts
• Administering medication to the clients
• Using crisis management to deal with situations that arise involving clients
• Develop and implement individualized treatment plans and interventions for the clients
• Provide crisis intervention and implement client safety plans as well as provide support to other staff
• Maintain complete and confidential case records and required program paperwork

Toronto, Canada Area

• Respond to and provide supports to communities experiencing trauma as a result of a violent incident
• Assess community crisis/trauma situations and gather information regarding community impacts
• Work alongside Community Development Officers to administer program and project budgets
• Contribute-through management the implementation of crisis management protocols, strategic planning, policy development, and human resource development
• Work independently on projects that will contribute to the education of communities and community organizations