Identify, plan, develop and implement a variety of programs and projects simultaneously and work closely with department staff. Assist in creation and implantation of Employee Resource Groups and programs. Assessment of current demographics and company goals, and provide recommendations on how to reach those goals.

Founded a limited-liability corporation geared towards peer education, community, and educational programs.Contributions include:• Established company culture and values, secured necessary resources, developed long-term strategy for growth and profitability.• Identified target market, developed product narrative, and enacted campaigns to increase client base and awareness.• Presented various workshop series in partnership with Kennesaw State University’s Department of Education and The NSORO Educational Foundation, imparting expert knowledge, enhancing networking opportunities, and boosting motivation.• Coordinated programs and events, including multiple fundraisers, generating revenue via grants, and sponsorships.

Provided direction and leadership to a team of seven State DFCS C.O.A.C.H. employees, in alignment with the organization’s objectives.Contributions include:• Supervised team performance, including on-site observations, provided continual staff training across all DFCS offices.• Hosted and attended events, cultivating client relations, and reinforcing network while promoting the organization. • Devised and executed customized academic plans for referred youth with identified learning deficits.• Partnered with Talent Acquisition in candidate sourcing and screening, and provided support to Hiring Managers with job offers.YOUTH C.O.A.C.H. September 2015 – May 2016 Organized case management relationships with transitional youth ages 17-20 in DFCS custody, driving improvement of health behaviors.Contributions include:• Collaboratively assessed the clients and their family's needs, when appropriate, and arranged, coordinated, monitored, evaluated, and advocated for multiple services to meet the specific client’s complex needs.• Mobilized referred youth's self-sufficiency by initiating the acquisition of knowledge and abilities for life skills enhancement, enabling access to healthcare services, and enhancing connectedness with identified adult support.• Advanced staff mastery of coaching methodologies via training on effective coaching methodologies and best practices.• Built rapport and cultivated client relationships via Motivational Interviewing, providing affirmations emphasizing client strengths, as well as advancing synergetic, person-centered guidance and motivation to elicit change.

Aligned and enhanced all internal and external communication flows while promoting the company’s positive public image.Contributions include:• Increased revenues and supported business goals via effective public relations strategies and marketing campaigns.• Facilitated content development for internal and external corporate communications, developing collateral marketing materials leveraging competitor research to create business credibility, and position product’s edge over the competition.• Engaged in professional networking via active participation in Community Involvement and Events Committees, strengthening business reputation, creating goodwill, and enhancing customer acquisition and loyalty.• Directed a quarterly editorial calendar for news stories and internal video monitors content and aided in special projects ad hoc.

Fitness Coach, March 2013-November 2014Utilized marketing and customer service skills to attract new clients, retain existing clients, and maintain an 88% class participation rate or higherExceeded quarterly revenue goals on a consistent basisCreated inside sales leads via ongoing rapport with existing and potential clients

Developed strategic plan, conducted market research, and recruited participants to establish a non-profit organization that provided adolescent peer education and outreach programs to culturally diverse youth in both community and educational settings Drafted and implemented a recruiting plan for youth participants that resulted in a 75% increase in the various programs’ participation rates during the first yearPlanned and coordinated all youth programs and events, including multiple fundraisers to generate revenue to fund the Academy’s activities Managed a team of eight mentors and coaches and represented the organization at various public relations activities

Delivered $20,000 in new revenue through development of innovative marketing strategies for the Sports Max program Developed and managed annual athletic budgetPerformed data analysis in Excel for forecasting Maintained and developed relationships with area high school athletic directors

Coached the Girls Basketball Team, including directing and overseeing weight training, drills and practice sessionsCoordinated with other schools to secure equipment and supplies for away gamesMaintained financial records; reviewed report cards to determine player eligibility; collected application forms and funds from players; maintained players’ physical exam records, score books, and statistical information relevant to games and practice sessions; coordinated parent volunteers; and interfaced with the media regarding players and game results