Customer Service Officer
• Managed/Update over 500+ client accounts.• Resolved client inquiries daily through Instant message.• Optimized workflows for deposits and withdrawals with different department.
Oct 2023 - Sep 2024
AeroLeads people directory · profile
Marcus Yu Email & Phone Number
Customer Service Officer
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Role
Customer Service Officer
Location
Kowloon, Hong Kong Sar, Hong Kong
Who is Marcus Yu? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcus Yu is listed as Customer Service Officer based in Kowloon, Hong Kong Sar, Hong Kong. AeroLeads shows a matched LinkedIn profile for Marcus Yu.
Marcus Yu previously worked as Customer Service Officer at Gd Bullion and Settlement & Customer Service Officer at Meta Air Labs Limited. Marcus Yu holds Ba(Hons) Business Administration (Top- Up), Business Administration And Management, General from Birmingham City University.
Profile bio
About Marcus Yu
Thank you for reading! I completed a BA top degree this year and am currently interested in product development. I am a customer service professional in different areas, including settlement processing, blockchain, MT4 trading, and telecommunications. Proving great support and results.
4 roles
Marcus Yu work experience
A career timeline built from the work history available for this profile.
Settlement & Customer Service Officer
• Processed over a list of cryptocurrency withdrawals daily in different blockchain transactions.• Improved QA testing for fintech projects.• Daily report & Answer client question online.
Dec 2021 - Sep 2023
Customer Service Officer
Crux Matter Holding Limited
• Resolved client inquiries online.• Collaborated with the tech team/Financial team to fix platform/transaction issues.
Apr 2018 - May 2021
Outbound Sales / Customer Service Representative
• Handle on inbound/outbound calls daily, upsell and update package.• Arrange installation in different living area.
Jul 2014 - May 2017
3 education records
Marcus Yu education
Ba(Hons) Business Administration (Top- Up), Business Administration And Management, General
Advanced Diploma In Fintech, Finance, General
Associate'S Degree, Graphic Design
FAQ
Frequently asked questions about Marcus Yu
Quick answers generated from the profile data available on this page.
What is Marcus Yu's role at their current company?
Marcus Yu is listed as Customer Service Officer.
Where is Marcus Yu based?
Marcus Yu is based in Kowloon, Hong Kong Sar, Hong Kong.
What companies has Marcus Yu worked for?
Marcus Yu has worked for Gd Bullion, Meta Air Labs Limited, Crux Matter Holding Limited, and Hkt.
How can I contact Marcus Yu?
You can use AeroLeads to view verified contact signals for Marcus Yu, including work email, phone, and LinkedIn data when available.
What schools did Marcus Yu attend?
Marcus Yu holds Ba(Hons) Business Administration (Top- Up), Business Administration And Management, General from Birmingham City University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Marcus Yu you were looking for.
View similar profiles
