Marcus Yu

Marcus Yu Email and Phone Number

Customer Service Officer
Marcus Yu's Location
Kowloon, Hong Kong SAR, Hong Kong
About Marcus Yu

Thank you for reading! I completed a BA top degree this year and am currently interested in product development. I am a customer service professional in different areas, including settlement processing, blockchain, MT4 trading, and telecommunications. Proving great support and results.

Marcus Yu's Current Company Details

Customer Service Officer
Marcus Yu Work Experience Details
  • Gd Bullion
    Customer Service Officer
    Gd Bullion Oct 2023 - Sep 2024
    Hong Kong Sar
    • Managed/Update over 500+ client accounts.• Resolved client inquiries daily through Instant message.• Optimized workflows for deposits and withdrawals with different department.
    View
  • Meta Air Labs Limited
    Settlement & Customer Service Officer
    Meta Air Labs Limited Dec 2021 - Sep 2023
    Hong Kong, Hong Kong Sar
    • Processed over a list of cryptocurrency withdrawals daily in different blockchain transactions.• Improved QA testing for fintech projects.• Daily report & Answer client question online.
    View
  • Crux Matter Holding Limited
    Customer Service Officer
    Crux Matter Holding Limited Apr 2018 - May 2021
    Hong Kong Sar
    • Resolved client inquiries online.• Collaborated with the tech team/Financial team to fix platform/transaction issues.
  • Hkt
    Outbound Sales / Customer Service Representative
    Hkt Jul 2014 - May 2017
    Hong Kong Sar
    • Handle on inbound/outbound calls daily, upsell and update package.• Arrange installation in different living area.
    View

Marcus Yu Education Details

Frequently Asked Questions about Marcus Yu

What is Marcus Yu's role at the current company?

Marcus Yu's current role is Customer Service Officer.

What schools did Marcus Yu attend?

Marcus Yu attended Birmingham City University, Hku Space, Polyu Hong Kong Community College.

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