Marcus Amann Email & Phone Number

Canberra

Canberra, Australia

I am a ghostwriter and editor of fiction and nonfiction books, some have gone on to become bestsellers for their genre. Before turning to books, my business articles appeared in industry newsletters and websites. My short humour pieces have been published in The Australian and I've written material for stand-up comedians.

Canberra, Australia

As a Digital Content Producer I wrote, edited and produced digital content covering a range of topics published across a number of key digital assets. I was responsible for the day-to-day operation, content creation & content strategy. I collaborated with key stakeholders to drive the creation and execution of the digital content strategy, using analytic.

• I wrote, edited and project managed the production and publication of end user and administrator documentation. I also managed the translation of both software and documentation into a number of target languages.As an.
• Met all deadlines for major and minor releases and software patches
• Collaborated with subject matter experts (including developers and software testers) to determine the information required for different audiences
• Created documentation within an Agile development environment
• Created documentation using tools such as the Microsoft Suite (Word, Visio, PowerPoint, SharePoint), Madcap Flare, Adobe Acrobat, Adobe Captivate, TortoiseSVN, GitHub.As the Translation Manager, I
• Worked with translation vendors and translators to translate software and end user documentation from source English into Dutch, French, Spanish, Italian, German and Russian

With the acquisition of TOWER Software by Hewlett Packard, my duties focused on managing a small team of writers, plus writing, editing and publishing software documentation into English and other target languages.

I built WordPress websites for authors and small businesses. Services focused on copywriting, SEO and social media strategies.

• After holding down various positions at TOWER Software which included programming, customer support, company website development and customer training, I settled into managing a team of writers and software trainers.
• The team of writers were responsible for different components of the documentation set: online help, installation and configuration documentation, integration documentation, release notes and bug fixes
• Implemented new technologies and communication methods (such as video) as our customer base became more diverse
• Represented staff interests and concerns to the management team
• Responsible for hiring staff and disciplining non-performing staff members.

Reid Campus

Consulted on course content as an industry practitioner and taught Internet Marketing in the eBusiness program.

Graduate Diploma, Education

Graduate Certificate, Comic Scriptwriting

Literature

Bth, Theology/Theological Studies

Diploma, Computer Programming