Marcus Amos Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Assists in providing technical support and assistance to end users of Microsoft Office and other applications, software and automated equipment. Configures, tests, installs, documents and performs maintenance of desktop/laptop systems and related peripheral systems. Performs the process of duplicating new Microsoft Windows and Mac operating system.

Cook County, Illinois, United States

• Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
• Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
• Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.

Homewood, IL

Responsible for the safe and efficient operation of the railroad. Visually monitor the movement of trains and on-track equipment by operating switches and signals. Communicate with train crews and on-track employees via radio and telephone. Arrange emergency responses as necessary. Effectively coordinate freight and passenger trains along with on-track.

As a key member of the store leadership team, I provide critical support to the General Manager in executing and achieving store financial budgets as well as store operation policy and procedures. I also drive the sales and operation of the store in the absence of the General Manager.I am responsible for meeting or exceeding sales goals, profit measures.

Supervise train crews on a freight train, facilitate the makeup and breakdown of trains in a rail yard, and industrial plant. Ensure compliance with all train orders, signals, and railroad rules and regulations for safety.

Perform installation and service work with a high focus on problem identification and resolution. Perform stand-by duties and serve in an on-call capacity as assigned.

Effectively worked to install and troubleshoot residential and business customers. Supervisor coverage for a team of eleven technicians. Looked to as lead technician on the team.

Developed, trained, mentored and disciplined up to twelve soldiers. Ensured that they had the proper equipment and training to accomplish whatever mission was assigned to them.

Trained and developed associates to ensure proper customer satisfaction. Oversaw ten sales associates. Responsible for the management and ordering of merchandise, reduction of shrink, and overall customer satisfaction.

Bachelor Of Science - Bs, Computer Science, 3.5

Activities and Societies: Tau SigmaRelevant Coursework Website Development Windows Operating System Computer Organization Linux.

Education record

Computer Engineering Technology/Technician

Computer Science