Marcus Barrow Email & Phone Number

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Love2shop was established in 1967 and today is the market leader in the gift card and voucher sector. Having a highly recognisable brand with both B2C and B2B audiences, Love2shop represents choice and flexibility through its broad range of retailer partners. In early 2023 Love2shop was acquired by PayPoint to form part of the PayPoint Group; an acquisition that has mutual benefits for both businesses and their clients. As a leading reward, recognition and incentive provider we help thousands of businesses attract & retain both employees and customers. Through a combination of providing desirable products, powerful technology and underpinned by our team of engagement experts we are trusted by 40,000+ businesses.

Co-Founder and the driving force behind establishing Apple Childcare Vouchers Ltd as a major force in the sector in August 2008. The vision was to be one of the first providers in the UK to offer a fully automated online childcare voucher platform, providing a unique system to enable all stakeholders to fully manage their accounts online. Apple Childcare Vouchers provides organisations and employees with a seamless online service enabling management of childcare voucher requirements and achievement of tax and NI savings. The focus is to provide a low-cost service for client organisations whilst ensuring unrivalled customer service and account management. Maintained 100% client retention for the first 5 years of the business. Being a new start-up the role within the business was varied including business set up, sales and marketing, business development, account management, finance, HR and training. KEY ACHIEVEMENTS• Provided childcare vouchers to over 600 corporate clients across the UK.• Account managed key blue-chip clients and universities (Honda, Jardine Lloyd Thompson, Kingspan, Equifax, NTT Data, Edge Hill University, Chester University, University of Huddersfield). • Turnover of childcare voucher value in excess of £5.4m per year.• Serviced over 20,000 childcare voucher accounts for employees and childcare providers.• Designed and developed an industry leading website and automated childcare voucher online platform to service clients, parents and childcare providers.• Guided the business through ongoing legislation change.• Grew the business through direct marketing, telesales, managing a pipeline and through delivering presentations to prospective clients.• Designed and co-ordinated a promotional programme which included presence at events, stands and advertising materials.• Managed the business through COVID - 40% drop in sales commissions due to closures of nurseries, school and parents working from home.

Wilmslow

Employed to assist the setup of the kidsunlimited (KU) childcare vouchers scheme in a relatively new industry with very few organisations aware such schemes existed. Instrumental in the expediential growth of the scheme from just 15 clients on arrival to over 750 clients after 5 years. Promoted to Head of Department responsible for increasing sales through presentations, client account management, service delivery, overseeing the finance and day to day operation of the scheme. Over a 5-year period KU childcare vouchers grew into one of the largest and most highly regarded providers in the industry, the preferred provider for many blue-chip companies, NHS Trusts and County Councils. Key clients included HSBC, Argos, Next Retail, Addenbrookes NHS, Manchester NHS, Oxford University, Oxford Brookes, Airmiles and The Body Shop.KEY ACHIEVEMENTS• Achieved year on year growth and exceeded sales targets through telesales, direct mails and client pitches. Strong client conversion rate ensured the 05/06 business plan was exceeded by 41% and this success continued through to leaving in 2008.• Grew the department from 2 employees to a team of 16 – A combination of Business Development Managers and Finance Administrators. Managed and motivated the team to success. Responsible for the recruitment and training of all team members. • Successfully account managed key accounts.• Instrumental in ensuring the effective submission of tenders and delivering presentations to secure new client contracts.• Influential in introducing new systems to streamline internal processes.• Oversaw the delivery of the KU offering at many exhibitions and events for networking, promotion and the generation of leads.

Knutsford

My first job after leaving University! I was responsible for developing travel itineraries for clients travel demands to Australia and New Zealand, including flights, transfers, hotel, day trips and any special requirements. After just about a year and valued working experience I move to kidsunlimited. - Constantly over achieving weekly sales targets. - Generating leads through internet enquiries. - Collating client bespoke travel itineraries. - Delivering a high level of customer service. - Gaining in depth knowledge of Australasia.

Leisure And Tourism Ba Hons

A-Levels

Activities and Societies: Colston's Rugby 1st Team

Education record