Marcus Batista Email & Phone Number

South Pasadena, Ca, Us

Los Angeles Metropolitan Area

Manage 1-3 concurrent experiential marketing projects through all stages of execution from design through fabrication and installation, ensuring alignment with client goals, creative vision, and budget constraints.Facilitate communication and collaboration between clients, designers, vendors, and internal fabrication teams, ensuring seamless integration of project requirements, achieving objectives, and maintaining high quality standards.Develop and manage detailed project plans, including schedules, budgets, quality checks, and resource allocations, to identify and mitigate any issues and ensure successful project execution.

Los Angeles, California, United States

Leverage K-12 Market expertise to support field sales representatives and dealers through direct engagements with end users, architecture and design firms, and key industry partners.Function as Project Manager on brand awareness marketing promotions, including a teacher-driven classroom design competition yielding an increase of 50% in website traffic, 63% in new user engagement, and 44% in sales leads over previous year, at a 27¢ cost per click (CPC).Provide insight on emerging trends and best practices in the market through multiple concurrent marketing communication channels and continuing education courses.

Los Angeles Metropolitan Area

Provided timely and cost-efficient project proposals by coordinating with internal design, fabrication, project management, procurement, and logistics departments, resulting in $500,000 in billings per quarter.Build and grow relationships with agency, corporate, and nonprofit clients by providing warm yet codified steps of service and CRM tracking.In response to the COVID-19 crisis, functioned as Operations Manager by planning and implementing an initiative to market affordable dining parklets in cooperation with the City of Santa Monica, promoting local business continuity.

Greater New York City Area

Managed a portfolio of software applications used in 48 schools and by over 300 network office employees to reduce redundancy and determine scope of support.Provide business analysis for customization and deployment of a student information system to scale to 100 schools.Co-developed and executed a process improvement plan to mitigate impact of change management.

Greater New York City Area

Functioned as Program Manager completing 46 school construction projects in a four-to-six-week window within a $22MM budget, and 2 playgrounds in partnership with SCA and DSF.Led a team of project managers through an annual construction management cycle from scope development, solicitation of contracted services, and clearances from multiple government agencies.Supported school-level operations teams by escalating facilities emergencies through city government agencies.Managed a $20MM procurement budget for purchase and delivery of FF&E, apparel, books, and curriculum to 41 schools.Led a team of purchasing agents in planning, procurement, and delivery within budget and four-week timeframe.Completed 50% of deliveries before historical delivery date by cross-departmental analysis and planning between multiple operations teams.

Greater New York City Area

New York City Metropolitan Area

Greater New York City Area

Promoted from Inventory Specialist by improving the Genius Bar inventory process to reduce FTE hours by 50%. Met computer repair KPIs with consistency at the highest volume Genius Bar in greater New York City. Provided highly specialized customer service and solutions for complex technical issues in accessible terms.

Greater New York City Area

Developed, administered and assessed ELA unit lesson plans following the Teacher's College Reading and Writing Project workshop model. Partnered with lead teacher in parent-teacher conferences to provide parents with tangible assessments and learning goals. Worked in small groups and individually with at-risk readers during a daily morning program to strengthen their use of reading strategies, and reported assessments in weekly faculty meetings.Developed strategic and analytic methods to prepare differentiated learners for NY State Regents Exams that improved class practice test scores by focusing on individual performance.

Greater New York City Area

Interviewed, hired and provided on-board training for a global flagship location.Set individual employee sales goals and monitored performance to meet forecasted store revenue.Coached and counseled store staff on workplace policies and conduct.

Greater New York City Area

Supervised a team responsible for processing all incoming and outgoing orders for the flagship store of an internationally distinguished fashion house. Worked closely with the buying team to execute timely receipt of merchandise and returns to vendors.Managed daily order fulfillment, returns and inventory operations for the home fashion division of Calvin Klein Internet store.

Greater New York City Area

Coordinated multiple production schedules in an international virtual office.Organized and maintained a twenty-year historical inventory of digital assets and website portfolio. Produced two brand initiatives: a digital puppetry company and sustainability-focused animation production imprint.

Greater New York City Area

Managed operations of a flagship store including payroll, scheduling, loss prevention, and facility maintenance.Developed scaleable, company-wide standard operating procedures in partnership with corporate constituencies.Lead interviews and trainings for associates and managers in the greater New York City market.

Master Of Science (Ms), Elementary Education And Teaching

Activities and Societies: Dean's List, cum laude

Bachelor'S Degree, Communication And Media Studies

Activities and Societies: Dean's List, cum laude