I am a passionate about conscious leadership and driving performance through leveraging people, as a leader, mentor, coach or consultant.With over 20 years in the IT business, from tech leadership to service architecture, the roles I have worked in provide insight from working in global organisations with diverse geographical virtual teams and follow the sun models.I have a tradition of working on key initiatives such as the legacy network IP transformation to vendor level support arrangements and client virtualisation change programs. Dimension Data provided opportunities to spend time in tech leadership roles to further expand domain knowledge and leadership skills. The highlight is being named on of the top 10 innovators in the AU business and one of the global 1% of organisational change drivers.My work experience is supported by many technical certifications that have been updated to business level ITIL knowledge, TOGAF frameworks and a Graduate Diploma of Management on the way to a future full MBA.Technical Domain Skills:Networking, Virtualisation, Cisco IPTEL, Cisco UC, Genesys Contact Centre, Verint Call Recording, Carrier Inbound Channels, Datacentre, Polycom, Skype4Business, Condeco, Data Science, Troubleshooting Methodologies, Scripting SQL, Excel automation, DevOps Engineering, WebEx, Office365, Jira, Confluence, PowerBI, Elasticsearch, Tableau
Listed skills include Cisco Call Manager, Cisco Technologies, Troubleshooting, Unified Communications, and 23 others.