Marcus Brook Certrp Email & Phone Number

London, United Kingdom

Operational Leadership for Bank Staffing Services at University College Hospital London, Moorfields, Great Ormand Street, North Middlesex & Whittington Health Trust.

Bank Partners is the UK’s market-leading independent provider of NHS staff bank management and outsourced staffing solutions. By understanding the values and objectives of our trusts, we work in partnership to provide successful, cost-effective and compliant managed service bank solutions, tailored to reduce agency spend and optimise efficiency. With over 20 years’ experience, our dedicated team of experts work closely with trusts to improve processes, and recruit and fill requests across all staffing specialties, including nurses, doctors, allied health professionals, ancillary and administration staff. We pride ourselves on the quality of service we provide, the flexibility of our approach and our ability to support excellent patient care.If you 're looking to outsource your staff bank, contact me for advice on creating the best managed service solution designed specifically for your trust requirements.

South East, Uk

Managing multiple On-site Recruitment teams in 13 separate NHS Trusts across South East England and London. • Sole responsibility of reporting and presenting to NHS Trust Directors. • Strategic management and development of all recruitment strategy, activity and service delivery. • Management of compliance and target delivery of recruits in a timely manner ‘targeted’ • Managing recruitment compliance of all NHS Recruitment streams to NHS Standards. • Extensive MI Reporting and Strategic Business Improvement.

London, United Kingdom

Managing two Hub teams under the Cordant Care umbrella, one in London and one in Liverpool. • Designing, implementing and managing processes and KPI’s for a team of resourcers.• Managing compliance teams, ensuring compliance and training to day 1 induction standards for recruits. • Managing a highly targeted team to successfully onboard new joiners into the Cordant Care business. • Managing the payroll team to process all UK workers’ timesheets accurately and efficiently to deadlines.

London, United Kingdom

Commercial Recruitment Branch Manager for the London area, start-up branch.• ​Building and training a team of new recruitment professionals • Managing Sales and customer relationship development. • Responsible for setting and monitoring KPI’s for branch and individuals • Sourcing, selecting and interviewing applicants • Managing branch business and legal compliance. • Liaising with stakeholders at all levels regarding their recruitment needs. • Liaising with all internal and external stakeholders • Extensive internal recruitment for other Cordant brands in London and Home Counties. • M.I. reporting • Management of branch budget and P&L • ​Designed and managed national sales days.

London, United Kingdom

Commercial Recruitment Consultant for the London area, start-up branch. • Applicant resourcing • Providing temporary and permanent recruitment solutions. • Business Development • Sourcing, selecting and interviewing applicants • Ensuring business and legal compliance. • Liaising with stakeholders at all levels regarding their recruitment needs.

London

Regional Subject Expert EMEA region - Managing two Onboarding Specialists​, one covering lateral recruitment and one covering Campus. • Relationship Management of all stakeholders in the On-boarding Process to Managing Director level. • Organising, facilitating and hosting all new joiner inductions and specialist campus events. • Operational management of the productivity and performance of two centres of excellence, one based in India and one in Poland. • Sole responsibility of on-boarding all new MD hires into the UK site successfully. • ​Supporting both on-boarding specialists with BAU duties for campus, lateral and internal transfers ensuring compliance, SLA’s and KPI’s were all within client target. • Worked with the Global SME team designing processes and procedures, writing Standard Operating Processes and training documentation. • Worked with IT team to devise and administer the new Credit Suisse Onboarding website. • Accountable for the productivity of the rest of the EMEA region relating to process and new joiner experience. • An integral part of the project management and hyper-care team, rolling out the ‘To Be’ processes for Campus and Experienced Hires across all functions/Business units​ for Taleo and PeopleSoft integration. • Defining and reviewing training and communication collateral to ensure business readiness. (Taleo and Operating Model) • Training delivery for HR Service Centres and local regional teams (Taleo and Operating Model) • KPI and SLA creation and delivery • Stakeholder / Vendor Scoping meetings

London, United Kingdom

Hybrid role, 70% of time spent account managing for a FTSE 100 company the remaining 30% as a permanents consultant. Project Coordination • Responsible for the Coordination of over 400 applicants to work in financial services on a PPI project for a large UK national bank within a 3 week period; duties included. • Sourcing applicants • Conducting pre-screen interviews • Booking into assessment centres over 3 sites to tight deadlines • Responsible for all post offer paperwork to FSA standards and eligibility checking including Right to Work checks. • Compliant system management and invoicing of all starters. Account Management • Overall responsibility for the management, vending, advertising and applicant sourcing for on average 40 vacancies per week on a national basis in different vertical markets. • Conducting competency based first stage interviewing for all submitted applicants to strict guidelines i.e. FSA regulations • Full responsibility for the administration of all applications for UK & Ireland from interview to offer stage. • Developing relationships internally and externally as a key point of contact. • Production of all relevant management information on a weekly basis. Permanents Consultant • Liaising with clients regarding their recruitment needs both face to face and over the phone. • Telesales to generate new business. • Sourcing suitable applicants for roles via advertising, search and selection.• Conducting face to face competency based interviews, assessing and referencing applicants before introduction to the client. • Administration in accordance with Company policies, recruitment and employment laws. • Visiting clients on premises by appointment and contacting both new and existing clients regarding suitable applicants.

• Full responsibility of generating all clients and applicants for a start up desk in this business. • Liaising with clients at all levels regarding their recruitment needs both face to face and over the phone.• Four hours cold calling per day. • Securing the business at the most competitive rates • Sourcing suitable applicants for the role, interviewing, assessing and referencing them before introduction to the client. • Producing high quality marketing material i.e. posters, mailers PSL Bids and Tenders. • Administration in accordance with Company policies, recruitment and employment laws. • Temporary Business Development, marketing and chasing outstanding client debts • ​Visiting clients on premises by appointment and contacting both new and existing clients regarding suitable applicants.

High Wycombe

• Overall responsibility for the running of a multi-sector branch encompassing commercial, catering and Industrial temporary and permanent recruitment. • Managing a team of 4 consultants, one team leader and responsible for 200 flexible employees. • Set and monitor KPI’s for team and conduct regular reviews to assess performance and identify development areas. • Conducting disciplinary meetings with Flexible Employees.Responsible for the delivery of management information, business forecasting and annual budgets. • Conduct client service reviews and business sales visits.• Ensure Compliance within Blue Arrow and REC business.Induction and training of all new starters. General Administration and Office Management.

High Wycombe

Office Permanents & Assistant Business Manager: May 06 to May 08• Liaising with clients at all levels regarding their recruitment needs both face to face and over the phone. • Cold calling• Contacting existing and new customers to obtain new business• Securing the business at the most competitive rates• Sourcing suitable applicants for the role, interviewing, assessing and referencing them before introduction to the client. • Account Management• Producing high quality marketing material i.e. posters and mailers. • Administration in accordance with Company policies, recruitment and employment laws.• Business Development, marketing and chasing outstanding client debts• Visiting clients on premises by appointment and contacting both new and existing clients regarding suitable applicants. • As Assistant Business Manager I am responsible for a team of 7 Consultants in my Manager’s absence. Office Temporaries Manager: May 04 to May 06• Responsible for a team of 30 Temporary office workers per week. • Cold calling• Contacting existing and new customers to obtain new business• Key Account Management. • Interviewing, referencing and assessing applicants before placing them into suitable temporary bookings. • Administering payroll, holiday and sickness pay, • Dealing with any problems that may arise with tact and diplomacy. • Building excellent relationships with my Clients and candidates. • Credit Control• Conducting ‘Quality Assessments’ with clients based on applicant performance and delivering outcome to the applicant.

Aylesbury

• Selling advertising space for a National magazine and website• Cold calling• Contacting existing and new customers to obtain new and repeat business.• Proof reading advertisements during production. • Invoicing and chasing outstanding payments.