Strategic Service Designer And Research Leader
Available For New Opportunities
AeroLeads people directory · profile
Marcus Brooke Email & Phone Number
Strategic Service Designer and Research Leader
at
Available for new opportunities
1 work email found
@mac.com
1 phone found area 213
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Strategic Service Designer and Research Leader
Location
Sydney, New South Wales, Australia
Who is Marcus Brooke? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcus Brooke is listed as Strategic Service Designer and Research Leader at Available for new opportunities, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at mac.com, phone signal with area code 213, and a matched LinkedIn profile for Marcus Brooke.
Marcus Brooke previously worked as United for Good Ambassador & Co-Founder at United For Good and Mentor - TRW Female Founders Startup program 2021/22 at Tech Ready Women Academy.
Company email context
Email format at Available for new opportunities
This section adds company-level context without repeating Marcus Brooke's masked contact details.
{first}{last}@mac.com
86% confidence
AeroLeads found 1 current-domain work email signal for Marcus Brooke. Compare company email patterns before reaching out.
Profile bio
About Marcus Brooke
Experienced and well respected service designer working locally and globally.Throughout my career, I’ve worked with a variety of organisations, including healthcare providers, government bodies, banks, insurance companies, charities and non-for-profits, to improve business outcomes and impact by addressing inefficiencies in experiences, processes, technology and organisational structures.I helped eliminate disjointed customer experiences by shifting from product silos to cohesive service solutions. Using human-centred design tools, I ensured that services were aligned with customer needs, leading to better resource utilisation, reduced duplication of effort, and enhanced customer satisfaction and retention.In my work with organisations like ReachOut Australia and icare, I've co-created services that involve the customer at every stage, ensuring solutions are human-centred and aligned with the customer's entire journey, not just isolated interactions.I am a kind and patient practitioner that listens to all perspectives within an organisation and I help embed knowledge through education, synthesise actionable insights and provide guidance on tangible strategies and outcomes. My skills are critical in transforming service offerings, especially when organisations are adapting to new markets or service models.
Listed skills include Service Design, Design Thinking, Human Centred Design, User Experience Design, and 47 others.
Current workplace
Marcus Brooke's current company
Company context helps verify the profile and gives searchers a useful next step.
17 roles · 29 years
Marcus Brooke work experience
A career timeline built from the work history available for this profile.
United For Good Ambassador & Co-Founder
CurrentWe are United for Good - Designing a better world for everyone.An Ethical, Inclusive and Collaborative Design Company for Everyone.We research, design, make and measure sustainable products and services withorganisations doing good in the world.We design with you, to help create a better more inclusive world for everyone.We respectfully listen to people with knowledge and lived experiences.We have an inclusive and diverse approach to a wide range of community… Show more We are United for Good - Designing a better world for everyone.An Ethical, Inclusive and Collaborative Design Company for Everyone.We research, design, make and measure sustainable products and services withorganisations doing good in the world.We design with you, to help create a better more inclusive world for everyone.We respectfully listen to people with knowledge and lived experiences.We have an inclusive and diverse approach to a wide range of community needs.We collaborate with people to solve real local and global issues.https://unitedforgood.co Show less
Jul 2019 - Present
Mentor - Trw Female Founders Startup Program 2021/22
Tech Ready Women Academy’s global mission is to provide women with tech and business education, access to world-class mentors, connections to startup communities and enabling them to create the businesses of tomorrow.
Apr 2021 - May 2022
Founder
Outurn - designing better experiences.Customer Experience, Design Thinking, Service Design, Research, Workshops, Strategy, CX/UX/CCD/UI, Interface, Mobility, ROI and Analysis.AMP Smart Buildings, Westpac Institutional Banking, icare insurance (Integrated Care), Healthdirect, Objective Experience (Research Agency), Westpac Group.
Apr 2015 - Nov 2019
Cxo / Co-Founder
Avenue And Park
Avenue & Park is a Customer Experience design firm.- Service Design- Customer Centred Design- User Experience (UX) & User Interface (UI)Tabcorp, Suncorp, Westpac Group
Jan 2014 - Dec 2016
Digital Creative Director
National DCD across 11 offices and 30 creatives.One of Australia's oldest independently owned publicly listed Ad agencies.Colliers International, Rio Tinto, Worldwide Printing Solutions.
Jul 2012 - Dec 2013
Creative Director
Regional CD across 4 offices and 13 creatives.Part of the STW group.Austrade, Blackmores, Bupa, CFSGAM, NSW Parks.
Apr 2011 - Jun 2012
Design Director
Community Engine
CRM community platform design lead, 4 creatives.Digital Sydney, NSW Events, FBI Radio.
Nov 2010 - Apr 2011
Creative Director
Boutique Agency head of 5 creatives.FCS, Hills Petfit, Optus, Skins, Sola Sport.
Sep 2009 - Oct 2010
Contract Ued (User Experience Division)
Contracted to Yahoo!7 working with their UED department, platform development and promotion through ad space and all their Yahoo!7 properties.
Jun 2009 - Sep 2009
Senior Designer / Art Director
ABC Shop Online - Interactive Producer for ABC Shop Online, ABC Commercial producing design & interface collateral & development for ABC broadcast media products including for services on iTunes Australia, ViiV, MySpace, other strategic partners.
Nov 2007 - Jun 2009
Senior Designer / Producer
ABC Shop Online - Senior Designer and Producer for the eCommerce site.
May 2006 - Nov 2007
Freelance Creative Director
Black And Blue
Jul 2005 - May 2006
Creative Director
Musgrave Design Consultancy Limited
Working with the great and wonderfully talented Paul Musgrave.Beetham, Uniform, Urban Splash.
Jul 2004 - Jun 2005
Creative Director
Nascent Form Limited
Cognitive Science agency.British Council, Sky, United Utilities.
Apr 2003 - Jun 2004
Multimedia Director
Acdc Multimedia - Australia
Australian Defence Industries (ADI) Limited, Sydney Aquarium, Wonderland Sydney.
Apr 2000 - Mar 2002
Studio Manager
Splinter (C) Ltd
1998 - 1999
~1 yr
FAQ
Frequently asked questions about Marcus Brooke
Quick answers generated from the profile data available on this page.
What company does Marcus Brooke work for?
Marcus Brooke works for Available for new opportunities.
What is Marcus Brooke's role at Available for new opportunities?
Marcus Brooke is listed as Strategic Service Designer and Research Leader at Available for new opportunities.
What is Marcus Brooke's email address?
AeroLeads has found 1 work email signal at @mac.com for Marcus Brooke at Available for new opportunities.
What is Marcus Brooke's phone number?
AeroLeads has found 1 phone signal(s) with area code 213 for Marcus Brooke at Available for new opportunities.
Where is Marcus Brooke based?
Marcus Brooke is based in Sydney, New South Wales, Australia while working with Available for new opportunities.
What companies has Marcus Brooke worked for?
Marcus Brooke has worked for Available For New Opportunities, United For Good, Tech Ready Women Academy, Outurn Pty Ltd, and Avenue And Park.
How can I contact Marcus Brooke?
You can use AeroLeads to view verified contact signals for Marcus Brooke at Available for new opportunities, including work email, phone, and LinkedIn data when available.
What skills is Marcus Brooke known for?
Marcus Brooke is listed with skills including Service Design, Design Thinking, Human Centred Design, User Experience Design, Customer Experience, Digital Strategy, E Commerce, and Information Architecture.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Marcus Brooke you were looking for.
View similar profiles
