Marcus Cadena Email & Phone Number

Remote

Brainerd, Mn

• Create solutions to streamline and/or automate internal processing that leverage Microsoft’s Office 365, Dynamics 365, and Power platforms.• Maintains and implements best practice standards for SharePoint and Web information architecture and overall user experience. • Administers the installing, configuring, maintaining, upgrading and managing the SharePoint Farm.• Manage all internal SharePoint and website end user accounts, permissions and access rights in accordance with best-practices regarding privacy and security.• Trains and supports business users in their day-to-day activities and needs with SharePoint, the County's public website, and internally developed web applications.• Develop code-based and workflow solutions to automate manual organizational processes.• Research and develop solutions for increasing SharePoint efficiency via web parts, add-ons or upgrades.• Supports site owners in the use of SharePoint web parts, web part configuration, built-in list and document libraries, custom lists and libraries, workflows, and InfoPath forms.• Reviews and monitors usage of site collections.• Administers and maintains site collections.• Analyze and assess existing business systems and procedures, as needed, recommending improvements leveraging SharePoint• Responsible for website publishing and content design.• Internal lead support for website content management system (CivicEngage) and serves as vendor contact for all system issues, updates, or custom work.• Provides technical support and training for over 30 content publishers across the organization.• Monitor and provide website statistics reports using search engine analytics.• Assist in implementing new web applications, provided by third party vendors.

Brainerd, Mn

• Business and process analysis of retirement services software/web applications• Product and application demos for internal and external clients• Provide innovative and efficient technology solutions to client and business needs through collaboration with stakeholders and developers• Act as liaison between business teams, software developers and quality assurance analysts• Lead requirements gathering sessions with client and business teams• Ensure succinct, organized requirements documents• Support implementation of small and large scale projects• Work in partnership with Compliance functions to ensure software/web applications are current per state and federal regulations• Perform a variety of SharePoint functions, including: List & library creation/management Document & content management Workflow creation Web page creation Identify opportunities to leverage SharePoint to replace, streamline or support business processes

Schaumburg, Il

• Assist sales teams with managing on-boarding process of clients; new and existing (where necessary)• Investigate all aspects of prospective businesses including owners, financials, history, locations, business practices, etc. to ensure risk of new clients is mitigated• Work directly with sales team and clients in order to ensure contractual, company and federal compliance requirements are met• Collaborate with internal partners throughout on-boarding that include Sales, Compliance, Legal, Credit & Collections and Service Delivery, among others• Create client and billing codes; update information regarding codes as requested by Sales or Billing• Compile department metrics for management on a monthly basis or as requested• Establish new department procedures while streamlining existing procedures as necessary• Develop and revise department training materials as necessary• Maintain client databases such as Siebel CRM and various internal systems• Support billing and invoicing for multiple North American business units exceeding $1B annually• Lead vetting of prospective clients and onboarding of new clients in a variety of billing and fulfillment systems• Oversight and management of all North American client data including account addresses, contacts, invoice terms and credit card information• Lead design, testing and implementation of projects migrating existing business processes (Email-based or paper-based processes) to SharePoint based processes. Also further streamlining processes by utilizing SharePoint functionality.• Support design, testing and implementation of new acquisitions into existing billing and invoice processes• Site collection administrator for multiple site collections, activities include: • Document & content management • Permissions management • Web page creation • List & Library creation • Form creation (InfoPath) • Workflow creation (SPD)

Schaumburg, Il

Schaumburg, Il