Marcus Chai

Marcus Chai Email and Phone Number

Help sellers develop skills to deliver client success.
Marcus Chai's Location
London Area, United Kingdom, United Kingdom
About Marcus Chai

With more than 20 years of experience in the IT industry, my latest experience was the enablement lead to help client facing professionals develop skills deliver client success.I began my career in software development of critical IT systems that automated business operations and processes to drive efficiency, before moving to technical pre-sales and business consultant role specialising in IT Operations & Service Management. I helped clients understand the value of their IT investment, how their problems would be addressed while achieving better business controls for them to deliver better products and services to their customers. I am detailed oriented, responsible and reliable with strong analytical, problem-solving, and organisational skills. Outside work I enjoy playing tennis, travelling and eating my way around the world.Skills: Sales Enablement, Project/Program Management, Consultative Selling, Software Development, Business Value Analysis

Marcus Chai's Current Company Details

Help sellers develop skills to deliver client success.
Marcus Chai Work Experience Details
  • Opentext
    Fortify Sales Enablement, Opentext Cybersecurity
    Opentext Aug 2023 - May 2024
    London, England, United Kingdom
    Lead the Sales Enablement for Fortify Application Security segment of the OpenText Cybersecurity portfolio.
  • Opentext
    Sales Enablement Manager, Smb Emea
    Opentext Nov 2022 - Jul 2023
    London, England, United Kingdom
    • Manage the enablement of SMB sellers in EMEA covering sales process, sales tools (Salesforce, Showpad, Lessonly) and products/solutions (Carbonite Data Protection, Webroot Data Security). • Onboard new sales hires with learning, coaching and role plays.• Drive the adoption of sales tools in client engagement.
  • Ibm
    Software Enablement Lead, Emea
    Ibm Jul 2006 - Aug 2022
    London, United Kingdom
    As an enablement lead I plan education and enablement activities to help Software brand sellers and technical-sales professionals develop solutions, sales eminence and value selling skills to deliver clients success. Over the years I have been the enablement lead for Cloud & Smarter Infrastructure (Tivoli), Rational and Security Business Unit.
  • Micromuse
    Business Value Consultant
    Micromuse Jun 2003 - Jun 2006
    London, United Kingdom
    As a Business Consultant in the Sales & Technical Services group covering EMEA region, I supported sales by working in partnership with customers across different levels of the organisation to identify the potential top-line growth and bottom-line savings (e.g. reduced operational costs through improved operational efficiencies) of deploying Micromuse Netcool solutions (building business cases to analyse Return of Investment). I was also involved in developing sales and marketing collaterals such as ROI case studies and whitepapers outlining how the solutions are aligned to or support the industry standards & best practices, for example, eTOM and ITIL.
  • Kpmg Consulting
    Executive Consultant
    Kpmg Consulting Mar 2001 - Dec 2002
    London, United Kingdom
    As an Executive Consultant in the Technical Services Group, I provided the pre-sales technical support to sales and bid management team as well as post-sales implementation in the Operation Support Systems solutions and delivering of training to customers. I was also heavily involved in working with technology partners in creating the best-of-breed solutions to our clients.
  • Commverge Solutions
    Product & Technology Manager
    Commverge Solutions May 2000 - Feb 2001
    Singapore
    I worked with technology partners in the Network Management area and supported pre-sales activities (demos, RFPs, etc).
  • Singtel
    Senior Technical Manager
    Singtel Apr 1993 - May 2000
    Singapore
    I joined as a Systems Analyst in the IT department and progressed to Senior Technical Manager position in 1998 . Over the years I was involved in developing IT Strategy to support the network operations – assessed the business needs and made recommendation through implementation of systems & business process re-engineering to improve the operation efficiencies and reduce operation cost. I was involved in several in-house software development projects covering various roles, from project manager, solution design, programming, implementation and post-implementation support.

Marcus Chai Education Details

Frequently Asked Questions about Marcus Chai

What is Marcus Chai's role at the current company?

Marcus Chai's current role is Help sellers develop skills to deliver client success..

What schools did Marcus Chai attend?

Marcus Chai attended National University Of Singapore.

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