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Marcus Chai Email & Phone Number

Sales Enblement Operations Manager at FactSet
Location: London Area, United Kingdom 8 work roles 1 school
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Current company
Role
Sales Enblement Operations Manager
Location
London Area, United Kingdom
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Who is Marcus Chai? Overview

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Marcus Chai is listed as Sales Enblement Operations Manager at FactSet, a with 14462 employees, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Marcus Chai.

Marcus Chai previously worked as Fortify Sales Enablement, OpenText Cybersecurity at Opentext and Sales Enablement Manager, SMB EMEA at Opentext. Marcus Chai holds Honours (2Nd Upper), Information Systems And Computer Science from National University Of Singapore.

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FactSet

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About Marcus Chai

With more than 20 years of experience in the IT industry, my latest experience was the enablement lead to help client facing professionals develop skills deliver client success.I began my career in software development of critical IT systems that automated business operations and processes to drive efficiency, before moving to technical pre-sales and business consultant role specialising in IT Operations & Service Management. I helped clients understand the value of their IT investment, how their problems would be addressed while achieving better business controls for them to deliver better products and services to their customers. I am detailed oriented, responsible and reliable with strong analytical, problem-solving, and organisational skills. Outside work I enjoy playing tennis, travelling and eating my way around the world.Skills: Sales Enablement, Project/Program Management, Consultative Selling, Software Development, Business Value Analysis

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FactSet
Factset
Sales Enblement Operations Manager
London, England, GB
Website
Employees
14462
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8 roles

Marcus Chai work experience

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Sales Enblement Operations Manager

London, England, Gb

Fortify Sales Enablement, Opentext Cybersecurity

London, England, United Kingdom

Lead the Sales Enablement for Fortify Application Security segment of the OpenText Cybersecurity portfolio.

Aug 2023 - May 2024

Sales Enablement Manager, Smb Emea

London, England, United Kingdom

• Manage the enablement of SMB sellers in EMEA covering sales process, sales tools (Salesforce, Showpad, Lessonly) and products/solutions (Carbonite Data Protection, Webroot Data Security). • Onboard new sales hires with learning, coaching and role plays.• Drive the adoption of sales tools in client engagement.

Nov 2022 - Jul 2023

Software Enablement Lead, Emea

Ibm

London, United Kingdom

As an enablement lead I plan education and enablement activities to help Software brand sellers and technical-sales professionals develop solutions, sales eminence and value selling skills to deliver clients success. Over the years I have been the enablement lead for Cloud & Smarter Infrastructure (Tivoli), Rational and Security Business Unit.

Jul 2006 - Aug 2022

Business Value Consultant

London, United Kingdom

As a Business Consultant in the Sales & Technical Services group covering EMEA region, I supported sales by working in partnership with customers across different levels of the organisation to identify the potential top-line growth and bottom-line savings (e.g. reduced operational costs through improved operational efficiencies) of deploying Micromuse Netcool solutions (building business cases to analyse Return of Investment). I was also involved in developing sales and marketing collaterals such as ROI case studies and whitepapers outlining how the solutions are aligned to or support the industry standards & best practices, for example, eTOM and ITIL.

Jun 2003 - Jun 2006

Executive Consultant

Kpmg Consulting

London, United Kingdom

As an Executive Consultant in the Technical Services Group, I provided the pre-sales technical support to sales and bid management team as well as post-sales implementation in the Operation Support Systems solutions and delivering of training to customers. I was also heavily involved in working with technology partners in creating the best-of-breed solutions to our clients.

Mar 2001 - Dec 2002

Product & Technology Manager

Singapore

I worked with technology partners in the Network Management area and supported pre-sales activities (demos, RFPs, etc).

May 2000 - Feb 2001

Senior Technical Manager

Singapore

I joined as a Systems Analyst in the IT department and progressed to Senior Technical Manager position in 1998 . Over the years I was involved in developing IT Strategy to support the network operations – assessed the business needs and made recommendation through implementation of systems & business process re-engineering to improve the operation efficiencies and reduce operation cost. I was involved in several in-house software development projects covering various roles, from project manager, solution design, programming, implementation and post-implementation support.

Apr 1993 - May 2000
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FAQ

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What company does Marcus Chai work for?

Marcus Chai works for FactSet.

What is Marcus Chai's role at FactSet?

Marcus Chai is listed as Sales Enblement Operations Manager at FactSet.

Where is Marcus Chai based?

Marcus Chai is based in London Area, United Kingdom while working with FactSet.

What companies has Marcus Chai worked for?

Marcus Chai has worked for Factset, Opentext, Ibm, Micromuse, and Kpmg Consulting.

Who are Marcus Chai's colleagues at FactSet?

Marcus Chai's colleagues at FactSet include Jalynn Finnie, Manya Pooja, Avinash Ragi, Neeraj Ramadoss, and Aaron Castrence Vecina.

How can I contact Marcus Chai?

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What schools did Marcus Chai attend?

Marcus Chai holds Honours (2Nd Upper), Information Systems And Computer Science from National University Of Singapore.

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