Marcus Ene Email & Phone Number

Alpharetta, Georgia, United States

Current Resume

Alpharetta, GA

 Support 7000+ user work stations. Support 100+ healthcare client locations onsite and remote. Receive, triage, and resolve priority tickets and monitoring alerts via internal ticketing system. Create and maintain relevant documentation using IT Glue. Install and configure local and off-site backup solutions using Datto technologies. Maintain and.

Greater Atlanta Area

 Provide maintenance solutions for office spaces, classrooms, gym, sanctuary, chapel, atrium and event rooms. Working alongside teammates on room arrangements and set up as needed. Supported other teams when short staffed. Leading weekly/ biweekly bible study.

Garden Grove, CA

 Regularly utilized Remote Assistance for computer maintenance and optimization on workstations. Frequently provided streamline IT support and troubleshooting for PCs. Literate in internet security and performance optimization. Conversant in driver troubleshooting and repair. Responsible for setting up and changing accounts. Frequently performed.

Cumming, GA

 Provided installation and repair of U-verse integrated digital TV, high speed Internet and voice services with minimal supervision. Performed troubleshooting for customer computers, printers, TV boxes, and other electronic devices. Ran and maintained wiring at cross boxes, terminals, network interface devices, and gateways. Entrusted with confidential.

Associate'S Degree, Cyber/Computer Forensics And Counterterrorism, 4.0

Diploma, Dual Seal In College Prep And Technology

Activities and Societies: Soccer Team

General Studies

Design And Visual Communications, General