As Agile Delivery Lead, I driven the strategic definition, implementation, and continuous improvement of processes, metrics, and performance tracking across development squads. My focus was on driving agile excellence in digital product delivery, ensuring that teams operated efficiently and aligned with overarching business objectives.Key responsabilities:+ Streamlined Agile Delivery: Reduced delivery times by 15% through the introduction of tailored agile processes, optimizing squad workflows and product prioritization and boosting team productivity.+ Enhanced Cross-Squad Collaboration: Fostered a culture of collaboration and transparency across development squads, leading to a improvement in communication and issue resolution speed.+Lean Portfolio Management: Led lean management practices that maximized resource allocation and increased overall project ROI by aligning delivery with business priorities.+ Mentorship and Growth: Developed and implemented tailored Professional Development Plans (PDP) for team members, resulting in improvement in employee engagement and performance.

As the leader of the Agile Center of Excellence (CoE), I played a pivotal role in shaping and scaling agile practices across the organization. Working closely with over 100 squads, my focus was on empowering teams to embrace agility in their day-to-day operations, helping them to find the best ways to collaborate, prioritize, and deliver value efficiently.Key responsabilities:+ Agile Practices Champion: Led the development and adoption of agile frameworks, supporting squads through coaching and hands-on guidance, ensuring a consistent approach across the company.+ Team Empowerment: Fostered a strong culture of autonomy and ownership within the teams, allowing them to solve challenges independently while staying aligned with strategic goals.+ Lean Portfolio Management: Implemented lean portfolio management practices, resulting in a 65% improvement in the delivery of planned items and a 90% reduction in the carryover of items from one quarter to the next.+Cross-Team Collaboration: Broke down silos between departments, facilitating a collaborative environment where squads could share insights and learn from each other’s successes.+Leadership and Mentorship: Guided a team of 13 Agile Coaches, helping them grow into confident leaders who could support their squads effectively and drive continuous improvement from within.

At PagSeguro PagBank, I led the agile transformation for key business areas, including Big Data, Commercial, CRM, and Customer Service. My primary focus was on developing and implementing agile frameworks that enabled these areas to enhance their digital products and improve overall customer experience.Key responsabilities:+ Agile Transformation: Driven the transition to agile methodologies across multiple departments, resulting in a 20% reduction in project delivery time and improved cross-functional collaboration.+ Product Management: Led the revitalization of the sales app and the redesign of the customer communication framework, contributing to a significant increase in customer engagement and satisfaction.+ Change Management: Played a key role in Change Management initiatives, ensuring smooth adoption of new processes and methodologies, minimizing resistance and increasing team buy-in.+ Risk Management: Led thorough business risk analyses to ensure alignment of project goals with company objectives, mitigating potential roadblocks before they could impact delivery.+ Leadership: Managed and mentored a team of 20 individuals, fostering a high-performance culture and helping team members grow into leadership roles within the agile framework.

Agile Consultant, led the construction of the proposed action within the model for the main customers of the company, working from the analysis of the company / business, mapping and reviewing processes, and proposals for action for each client, leveraging the digital transformation, the look for "Agility" and customer journey.Key activities:+ Market analysis, trends and operational scenarios for each client+ Planning projects with the customers, proposing changes+ Development of the ''Agile'' concept in each of the accounts he leads+ Mapping/reviewing customer processes, proposing changes+ Training people, orienting them to the Agile management of demands and projects+ Relationship with clients, proposing changes for each scenario diagnosed+ Presentations of results to customers and direct leaders