Marcus Garceau

Marcus Garceau Email and Phone Number

Co-Founder, Head of Product @ Glade.ai
Boston, MA, US
Marcus Garceau's Location
Greater Boston, United States
Marcus Garceau's Contact Details

Marcus Garceau work email

Marcus Garceau personal email

About Marcus Garceau

Hi, I'm Marcus. I specialize in creating spectacular and intuitive product experiences.My expertise covers a wide range of product management and development, business strategy, and operations. I have worked alongside world-class executives, product teams, developers, and operations teams to build innovative mobile and web applications from the ground up.I posses the skills necessary to translate ideas to technical requirements and bring visions to market quickly and effectively, acting as a proxy for the user at each and every step. With an obsession over the user experience and a broad understanding of development methodologies, UI/UX design, and team leadership, I enjoy utilizing my skills and passions to deliver great products to customers.

Marcus Garceau's Current Company Details
Glade.ai

Glade.Ai

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Co-Founder, Head of Product
Boston, MA, US
Website:
glade.ai
Employees:
19
Marcus Garceau Work Experience Details
  • Glade.Ai
    Co-Founder, Head Of Product
    Glade.Ai
    Boston, Ma, Us
  • Noodle
    Co-Founder
    Noodle Jan 2022 - Present
    Noodle gives solo-workers the tools needed to attract, engage and retain clients.
  • Self-Employed
    Product Leader
    Self-Employed Sep 2020 - Present
    United States
    I help teams get from product vision to reality quickly and effectively.When working with teams on the relentless hunt for Product Market Fit, my unique skill set, hustle, and global network of developers, designers, and operations specialists help founders and investors achieve their product goals.Services include: • Market analysis and strategic planning • Wireframing • UI/UX design and collaboration • Technical infrastructure design • Tooling & integration design • Day to day product management • Analyzing customer insights & session data • Leading feedback discussions with early adopters • Swift product iteration • Operations & CX implementationExperienced with all tools of the trade: • Communication: Slack, Basecamp • Product Management: Trello, Jira, Asana, Mirro, Airtable, Usertesting, Typeform • Design: Figma, Adobe, Balsamiq, Framer, InVision • CI/CD: GitHub Actions, CircleCI, Azure Pipelines, Jenkins • Customer Service: Zendesk, Twilio, Sendgrid, Talkdesk • Analytics: Google, Firebase, Mixpanel, Logrocket, Hotjar, Segment • Infrastructure: Stripe, OpenAI, Framer • & more every day
  • The Objective View
    Co-Founder, Head Of Product
    The Objective View Jun 2020 - Nov 2020
    Nashville, Tennessee, United States
    In a state with historically low voter turnout, The Objective View platform lowered the barrier to entry for Tennesseans in the 2020 primary and general elections.As Co-Founder and Head of Product:• Launched go-to-market product in under 30 days from inception.• Serviced over 2,500 voters in Tennessee within 30 days of launch.• Led the development of the MVP and designed product roadmap. • Developed database of over 100 candidate profiles including bios, URLs, and stances on key issues. • Collected and analyzed data insights to iterate on and expand product feature set.• Created all wireframes and designed front-end functionality of application in django. • QA tested and debugged all features shipped to production.• Mapped and developed data structures for user and candidate profiles.
  • Laneone
    Director Of Product Operations
    Laneone Oct 2016 - May 2020
    Greater Nashville Area, Tn
    LaneOne (A Live Nation Company) is a premium experiences company. Each LaneOne ticket includes access to phenomenal seat locations with a mix of benefits; including transportation, preferred entrance, food & beverage options, and real-time ambassador support via the LaneOne mobile app.Providing premium experiences for Eagles, John Mayer, Travis Scott, Jennifer Lopez, & more.As a founding team member and Director of Product Operations: • Advised in development and prioritization of GTM strategy, MVP scope, and product backlog.• Reduced operational workload by 90% with first-of-their-kind API integrations with Uber and Ticketmaster. Uber did a case study on our work.• Collaborated with product and engineering to introduce online check-in to the music industry, eliminating customer support issues and fan stress related with GA entry.• Developed brochure-style purchase flow for 5,000 cap venue, including 2,500+ unique hotel packages ranging from $2,000 - $30,000 per package.• Recruited and developed 2 directors, 1 senior manager, 10+ specialists, and 1,000+ on-site ambassadors.• Oversaw 559 unique events at 225 venues across North America, UK, Europe, Australia and New Zealand.
  • Applauze
    Product Operations Manager
    Applauze Jan 2016 - Oct 2016
    Nashville
    Acquired and merged into a joint venture between Live Nation & The Azoff Company.Applauze powered the exclusive pre-sale ticketing and VIP experiences for artists such as Avicii, Macklemore, Sufjan Stevens, Walk The Moon, Tedeschi Trucks Band, Jason Isbell, and more.As Product Marketing / Account Manager:• Worked on a team that released 3 Apple App of the Week apps, 2 Apple Hall of Fame apps, 1 Apple iPhone App of the Year Runner-Up (runner-up to Instagram)• On-boarded and managed 50+ artist clients on the Applauze platform.• Worked with artist clients to develop real time analytics reports and dashboards, eliminating the need for client teams to chase sales data.• Increased operational efficiency by 100%+ with automated features including inventory worksheets, eliminating the need for operations to manually collect ticket inventory from partner venues.
  • Applauze Ticketing
    Operations Manager
    Applauze Ticketing Jan 2015 - Dec 2015
    Nashville, Tennessee, United States
  • Applauze Ticketing
    Customer Service Representative
    Applauze Ticketing Apr 2014 - Dec 2014
    Nashville, Tennessee, United States

Marcus Garceau Skills

Music Marketing Digital Marketing Audio Engineering Record Labels Music Production Blogging Creative Writing Product Development Research Powerpoint Microsoft Office Microsoft Excel Microsoft Word Photoshop Html Windows Talent Management Customer Service Teamwork Public Speaking English Talent Booking Talent Scouting Musicians Music Industry A&r Event Planning

Frequently Asked Questions about Marcus Garceau

What company does Marcus Garceau work for?

Marcus Garceau works for Glade.ai

What is Marcus Garceau's role at the current company?

Marcus Garceau's current role is Co-Founder, Head of Product.

What is Marcus Garceau's email address?

Marcus Garceau's email address is ma****@****uze.com

What are some of Marcus Garceau's interests?

Marcus Garceau has interest in Scaling Business, Children, Politics, Civil Rights And Social Action, Environment, Education, New Technologies, Science And Technology, Human Rights, Life.

What skills is Marcus Garceau known for?

Marcus Garceau has skills like Music, Marketing, Digital Marketing, Audio Engineering, Record Labels, Music Production, Blogging, Creative Writing, Product Development, Research, Powerpoint, Microsoft Office.

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