Marcus Gates

Marcus Gates Email and Phone Number

Sr. Director, Digital Solutions Sales - Eastern North America @ TELUS Digital
Midlothian, VA, US
Marcus Gates's Location
Midlothian, Virginia, United States, United States
Marcus Gates's Contact Details
About Marcus Gates

I am a high-performing Sales & Marketing Leader with 20+ years of experience in enterprise software/SaaS and Services to Fortune 1000 enterprise clients. Proven track record of increasing revenue, developing and executing winning sales strategies, and building high-performing teams. Skilled at building relationships, driving results, and creating a culture of performance, trust, transparency, and accountability.- Lead sales & marketing for a Software/SaaS organization, Talent Solutions, and Customer Experience Consulting (CX) firm, serving the Enterprise Segment in the Americas.- Increased overall bookings by 28% YoY in the first full year leading Sales in a startup environment - Delivered double-digit YoY KPI improvements in Bookings, Sales Cycle, Number of Opportunities, Average Deal Value, and Win Rate.- Closed net-new multi-million dollar SaaS, Software, and Services contracts with multiple large enterprises, including Fortune 60 US Insurance firms.- Closed multiple multi-million dollar nearshoring contracts with market-leading Communications Solution Providers & Value-Added Resellers.- Developed business with prospects & customers, both directly and via strategic channel partners across Axim's portfolio of services and SaaS Analytics Tools.- Create, Manage, Execute, and Adapt Axim's Sales Go to Market, Marketing, and Growth plan, defining sales goals, channel partner strategy, market segments to increase inbound leads, sales bookings, and company visibility.- Consistently deliver accurate forecasting and reporting of pipeline, bookings, and revenue.- Scope, negotiate, and contract complex engagements for services, SaaS, and custom software that drive ROI and business outcomes for Axim's Enterprise clients.- Recruit, hire, enable, empower, and mentor all sales professionals in proven consultative selling techniques.- Facilitate the continuous improvement & development of Axim's services and product portfolios through thought leadership, continuous personal development, knowledge of market trends & business needs, and collaboration with customers on innovative new solutions.

Marcus Gates's Current Company Details
TELUS Digital

Telus Digital

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Sr. Director, Digital Solutions Sales - Eastern North America
Midlothian, VA, US
Website:
telus.com
Employees:
35841
Marcus Gates Work Experience Details
  • Telus Digital
    Sr. Director, Digital Solutions Sales - Eastern North America
    Telus Digital
    Midlothian, Va, Us
  • Telus Digital
    Sr. Director, Digital Solutions Sales - Eastern North America & Europe
    Telus Digital Mar 2024 - Present
    Vancouver, British Columbia, Ca
  • Axim
    Svp, Sales & Marketing - Ams
    Axim Oct 2020 - Dec 2023
    Responsible for achieving bookings and growth targets for Axim in the Americas by expanding our brand and profile. Expanding and lead the sales organization to:-Increase the lifetime value of existing customers-Identify, target, and onboard new logos-Develop & Execute sales strategy across all practices
  • Axim
    Vp, Us Sales
    Axim Sep 2019 - Oct 2020
    Great Professional Services organizations enable customers to win in their respective marketplaces by helping them build thorough plans, realize the full promise of their investments, and increase their own capabilities while simultaneously managing their risk. At Axim Global, we help organizations optimize, modernize and virtualize their communications environments, increase their productivity, reduce required effort, and - above all - delight their customers. We work with our customers (some of which employ some of today's most sprawling customer experience ecosystems) to mature their customer delivery to increase sales, retain more customers and create business advantage through our unmatched expertise and unique lifecycle management approach.
  • Veritas Technologies Llc
    Gm, Professional Services - East, Canada, Strategics
    Veritas Technologies Llc Nov 2017 - Jul 2019
    Santa Clara, California, Us
  • Avaya
    Regional Sales Leader & Client Principal, Global/Federal Accounts
    Avaya Jul 2016 - Oct 2017
    Morristown, New Jersey, Us
    Primary responsibilities include identifying, managing, and closing sales opportunities that include professional services revenue for Avaya's Global and Federal customer segments. These opportunities are complex, and involve managing a large, diverse group of internal and external stakeholders. All of our engagement is built to deliver each customer's desired business outcomes, and can include one or more of the following engagement types:- Business Process Consulting and Optimization- Architectural Review and Roadmap Design- Customer Experience Consulting- Implementation Planning and Execution- Staff Augmentation- Cloud Enablement Workshops- Aggregation of multiple in-house and third-party solutions
  • Avaya
    Sr. Manager, Cloud Business Development
    Avaya Feb 2015 - Jun 2016
    Morristown, New Jersey, Us
    I consult with Fortune 50-1000 corporations, healthcare organizations, and state governments throughout the US, helping them develop strategies to increase cash flow while reducing their risk and operations costs. I partner with Fortune 50-1000 corporations, healthcare organizations, and state governments to create cloud engagements which deliver the outcomes that their customers require.I create sales opportunities within prospective customers and existing accounts, and develop custom solutions that enable them to invest in their key business outcomes instead of just keeping the lights on. I create and execute our win strategy, lead interactions with the customer, direct the extended account team in accordance with our strategy, and negotiate our contracts. Highlights: - Closed contracts worth $16m TCV (Total Contract Value) in 2015- Closed contracts worth $19.5m TCV in Q1 2016- Created qualified funnel of $124m TCV based on net new prospects and existing customers.
  • Avaya
    Senior Strategic Account Manager
    Avaya Sep 2013 - Jan 2015
    Morristown, New Jersey, Us
    Worked with two Fortune 100 companies,enabling them to delight their customers. We worked together to develop, implement, and support best-in-class customer contact (including voice, self-service, digital/mobile), unified communications, networking, and video solutions.
  • Avaya
    Named Account Manager
    Avaya Dec 2009 - Sep 2013
    Morristown, New Jersey, Us
  • Nortel
    Named Account Manager
    Nortel Sep 2008 - Dec 2009
    Ca
  • Sprint
    Enterprise Branch Director
    Sprint Aug 2007 - Sep 2008
    Overland Park, Kansas, Us
  • Sprint
    Enterprise Sales Manager
    Sprint Aug 2005 - Aug 2007
    Overland Park, Kansas, Us
  • Sprint
    Major Account Sales Manager
    Sprint Sep 2003 - Jul 2005
    Overland Park, Kansas, Us
  • Nextel Communications
    Data Account Executive
    Nextel Communications 2001 - 2003
    Overland Park, Kansas, Us

Marcus Gates Skills

Unified Communications Enterprise Software Sales Management Solution Selling Managed Services Direct Sales Selling Crm Sales Process Voip New Business Development Sales Management Leadership Business Development Account Management Networking Professional Services Saas Salesforce.com Building Relationships Channel Partners Strategic Partnerships Customer Satisfaction Channel Customer Relationship Management Mobile Devices Voice Over Ip Collaboration Solutions Ucaas Hosted Voice Cloud Computing Software As A Service Private Cloud Contact Centers Hybrid Cloud Contact Center Technology Cloud Applications Contact Center

Marcus Gates Education Details

  • St. Mary'S College Of Maryland
    St. Mary'S College Of Maryland
    Political Science
  • Towson University
    Towson University
    Teaching

Frequently Asked Questions about Marcus Gates

What company does Marcus Gates work for?

Marcus Gates works for Telus Digital

What is Marcus Gates's role at the current company?

Marcus Gates's current role is Sr. Director, Digital Solutions Sales - Eastern North America.

What is Marcus Gates's email address?

Marcus Gates's email address is mg****@****ail.com

What schools did Marcus Gates attend?

Marcus Gates attended St. Mary's College Of Maryland, Towson University.

What are some of Marcus Gates's interests?

Marcus Gates has interest in Having Fun No Matter What I'm Doing, Raising Great Kids, Lowering My Handicap, Staying Fit.

What skills is Marcus Gates known for?

Marcus Gates has skills like Unified Communications, Enterprise Software, Sales Management, Solution Selling, Managed Services, Direct Sales, Selling, Crm, Sales Process, Voip, New Business Development, Sales.

Who are Marcus Gates's colleagues?

Marcus Gates's colleagues are Akbar A. H., Aaron Kondolay, Valentin Simeonov, Emily S., Lin Dan, Chris Brown, Simon Beaudin.

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